The progress bar does not change(or changes slowly) and the program freezes. What to do?

  1. If your file is very large, then it will normally take a longer time to scan and analyze the file. Please be patient and wait for the completion of the recovery. Also, it is very important to use a high-end computer to repair your large file, which will speed up the repair process. It is recommended to use a 64bit computer with modern operating system(Windows 7 and higher versions) and more than 64GB memory. Also please make sure there are enough free spaces in your C: drive, otherwise, the operating system will swap in & out the virtual memory frequently, which will decrease the performance as well.
  2. If your file is not very large, then please contact us and provide the details so that we can help you better.