Please contact our technical support with the detailed reason for your file corruption so that we can find the best solution. See https://www.datanumen.com/why-detailed-reason-for-file-coruption-can-help-to-recover-your-data/ for a good case on this.
Also, if possible, send us the repair log. To get the repair log, please do as follows:
- Repair your file
- After the repair process, click the “Save Log” button.
- In the save file dialog, make sure the “Include System Information” option is selected.
- Save the log into a file.
- Compress the file with WinZip or WinRAR and send it to us.