Knowledgebase

Using Products

34

• How to know whether your product can repair/recover my corrupt file?
• I failed to repair my file with your product, why?
• I find a bug of your product. What to do?
• How to check if my file is recoverable by myself?
• My file is beyond recovery. What is my last resort?

DataNumen Access Repair

• Can I output the fixed database in Access 95/97 format?

DataNumen Outlook Repair/Exchange Recovery

• I get “Out of memory” error when repairing a PST/OST file. What to do?
• Why I cannot find the wanted emails or other objects in the fixed PST file?
• There are some unwanted items in the fixed PST file. How to eliminate them?
• I format my drive. Can I still recover my Outlook data?
• Why the bodies of some recovered messages are empty?
• What is the difference between DataNumen Outlook Repair and DataNumen Outlook Drive Recovery?
• What is the difference between DataNumen Outlook Repair and DataNumen Exchange Recovery?

DataNumen Outlook Password Recovery

• Why the recovered password is different from the one I set?

DataNumen Zip Repair

• How to repair a split zip file?
• How to repair a spanned zip file?

DataNumen RAR Repair

• What’s the meaning of the recoverable status in the demo report?

DataNumen DBF Repair

• Why many of the date fields in the repaired database are set to 1900-01-01?
• Why I still cannot open the fixed DBF file?

DataNumen Disk Image

• I clone the image of my C: drive. How to restore it?
• How to mount the image created by DataNumen Disk Image

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Order

5

• How to order the full version of a product?
• What happens after I send in the order?
• I am tax-exempt. How to prevent sales tax in my order?
• Do you offer educational discount?
• How to refund my order?

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License

4

• Is the license perpetual?
• How many computers can I install your product on?
• Can I transfer the license from one computer to another?
• How to deactivate a license?

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Misc

2

• I have a question/problem regarding one of your blog articles. What to do?
• Can you add a backlink to my website?

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