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Using Products

38

How to send the repair log to you?
Does your program work on MacOS?
My file is already in .zip or .rar format. How can compress and encrypt it again with WinZip or WinRAR?
How to upgrade my product?
How long will it take for your program to repair my file?
Will the full version recover more data than the demo version?
Can I use your software to repair a corrupt Mac file?
What should I do after getting the full version?
Can I utilize the fixed file generated by the demo version, after getting the full version?
What is the difference between the demo version and the full version?
How to uninstall your software?
Do I need to uninstall the demo version before installing the full version?
The progress bar does not change(or changes slowly) and the program freezes. What to do?
How to solve “Share violation” error?
I want a feature not available in your product. What to do?
My file is beyond recovery. What is my last resort?
How to check if my file is recoverable by myself?
I find a bug of your product. What to do?
I failed to repair my file with your product, why?
How to know whether your product can repair/recover my corrupt file?
DataNumen Access Repair
- Can I output the fixed database in Access 95/97 format?
DataNumen Outlook Repair/Exchange Recovery
DataNumen Outlook Password Recovery
- Why the recovered password is different from the one I set?
DataNumen Zip Repair
- How to repair a spanned zip file?
- How to repair a split zip file?
DataNumen RAR Repair
- What’s the meaning of the recoverable status in the demo report?
DataNumen DBF Repair
- Why I still cannot open the fixed DBF file?
- Why many of the date fields in the repaired database are set to 1900-01-01?
DataNumen Disk Image

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Order

5

How to refund my order?
Do you offer educational discount?
I am tax-exempt. How to prevent sales tax in my order?
What happens after I send in the order?
How to order the full version of a product?

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License

4

How to deactivate a license?
Can I transfer the license from one computer to another?
How many computers can I install your product on?
Is the license perpetual?

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Service

2

Can you repair a file for me?
Do you provide data recovery services?

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Misc

2

Can you add a backlink to my website?
I have a question/problem regarding one of your blog articles. What to do?

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Latest news

DataNumen PowerPoint Recovery is released on November 29th, 2023
DataNumen Word Repair is released on November 16th, 2023
DataNumen Excel Repair is released on November 9th, 2023

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