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Using Products

Using Products

36
  • How to know whether your product can repair/recover my corrupt file?
  • I failed to repair my file with your product, why?
  • I find a bug of your product. What to do?
  • How to check if my file is recoverable by myself?
  • My file is beyond recovery. What is my last resort?
  • I want a feature not available in your product. What to do?
  • How to solve “Share violation” error?
  • The progress bar does not change(or changes slowly) and the program freezes. What to do?
  • Do I need to uninstall the demo version before installing the full version?
  • How to uninstall your software?
  • What is the difference between the demo version and the full version?
  • Can I utilize the fixed file generated by the demo version, after getting the full version?
  • What should I do after getting the full version?
  • Can I use your software to repair a corrupt Mac file?
  • Will the full version recover more data than the demo version?
  • How long will it take for your program to repair my file?
  • How to upgrade my product?
  • My file is already in .zip or .rar format. How can compress and encrypt it again with WinZip or WinRAR?
  • Does your program work on MacOS?
DataNumen Access Repair
  • Can I output the fixed database in Access 95/97 format?
DataNumen Outlook Repair/Exchange Recovery
  • I get “Out of memory” error when repairing a PST/OST file. What to do?
  • Why I cannot find the wanted emails or other objects in the fixed PST file?
  • There are some unwanted items in the fixed PST file. How to eliminate them?
  • I format my drive. Can I still recover my Outlook data?
  • Why the bodies of some recovered messages are empty?
  • What is the difference between DataNumen Outlook Repair and DataNumen Outlook Drive Recovery?
  • What is the difference between DataNumen Outlook Repair and DataNumen Exchange Recovery?
  • Why Some Data are not Recovered?
DataNumen Outlook Password Recovery
  • Why the recovered password is different from the one I set?
DataNumen Zip Repair
  • How to repair a split zip file?
  • How to repair a spanned zip file?
DataNumen RAR Repair
  • What’s the meaning of the recoverable status in the demo report?
DataNumen DBF Repair
  • Why many of the date fields in the repaired database are set to 1900-01-01?
  • Why I still cannot open the fixed DBF file?
DataNumen Disk Image
  • I clone the image of my C: drive. How to restore it?
  • How to mount the image created by DataNumen Disk Image
Order

Order

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  • How to order the full version of a product?
  • What happens after I send in the order?
  • I am tax-exempt. How to prevent sales tax in my order?
  • Do you offer educational discount?
  • How to refund my order?
License

License

4
  • Is the license perpetual?
  • How many computers can I install your product on?
  • Can I transfer the license from one computer to another?
  • How to deactivate a license?
Misc

Misc

2
  • I have a question/problem regarding one of your blog articles. What to do?
  • Can you add a backlink to my website?

install

  • Do I need to uninstall the demo version before installing the full version?
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