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Frequently Asked Questions

 
   
  1.

What's Advanced Access Repair?

   
Advanced Access Repair (AAR) is a powerful Access recovery tool. It uses advanced technologies to scan the corrupt or damaged Microsoft Access databases(.mdb files) and recover your data in them as much as possible, so to minimize the loss in file corruption.
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  2.

Which type of Microsoft Access databases(.mdb files) can Advanced Access Repair repair?

   
Advanced Access Repair supports to repair Microsoft Access 95, 97, 2000, XP, 2003 and 2007 databases.
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  3.

How to determine whether AAR can repair my Microsoft Access databases (.mdb files) successfully, according to the results generated by the demo version?

   
Please just use the demo version to repair your mdb file normally in "Repair" tab. If it can be repaired successfully, you will see a messagebox after the reparation, where you can click the "Show Recovered Objects " button and see a preview of the recovered tables and other objects in the Access database.

According to this information, you can know whether AAR works on your file and order the full version to get the actually repaired file.

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  4.

I failed to repair my Microsoft Access databases(.mdb files) with Advanced Access Repair, why?

   
Contact with our technical support: support@datanumen.com. If possible, please also save the repair log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
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  5.

How to order the full version of Advanced Access Repair?

   

The demo version will show a preview of the recovered tables and other objects in the database, but will not output the fixed file. To get the file, you need to order the full version. The price for the full version(single license) is USD $299.95.

Please click here to order now or get more ordering and payment information. We accept Credit Card, Solo/Switch/Maestro, Bank/Wire Transfer, PayPal, Check, Cash and Fax/Phone Orders.

If your company or institution is interested in licensing AAR for several users, you can save a lot of money by purchasing a volume license.

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  6.

What happens after I send in the order?

   
In general, you can download the full version of AAR immediately after sending the online order form.

If you do not get your full version... or if you've lost it (Hey, it happens! :) ... please email us at sales@datanumen.com. Please include your name, address, email address, and order confirmation number (if you have it).

    We will be happy to help you.
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