Email Recovery

What to Do When Outlook PST/OST File is Slow or Unresponsive

In today’s post, we will examine common reasons why PST or OST files may become slow or unresponsive and offer various options to fix this problem. If you notice that your client email software is taking long to load mailbox data, you need to investigate the causes and have it fixed. This is because these symptoms could indicate a bigger problem with your MS Outlook software. What makes PST/OST files to be slow or unresponsive? There are several reasons that can compromise the...

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How to Resolve “Can’t Move the Items” Issue in Outlook Data File

In the sections below, we will examine what may trigger a "Can't Move the Items" issue in the Outlook Data file and what you can do to solve the problem. MS Outlook files are usually stored as PST or OST data, depending on the user's mailbox configuration. With time, these files grow in size and it may become necessary to move them from one location to another. As you try to move the files, you may come across the above-mentioned error. Why this error occurs There are many...

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How to Solve “An error has occurred which caused the scan to be stopped” in scanpst.exe

We will examine the reasons why the scanpst.exe software may stop repairing corrupt mailbox files and how you can solve this problem. While Microsoft provides scanpst.exe as the solution for solving Outlook corruption issues, it doesn’t always work. Sometimes, the application stops working while file repair is underway and may give a response such as “An error has occurred which caused the scan to be stopped". What makes the mailbox repair software to stop working? There...

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