In this post, we inspect the causes of outlook error “Exchange is Currently in Recovery Mode” and provide tips on how you can resolve it.
Email communication is one of the popular ways through which businesses share information with their stakeholders. However, for this mode of communication to work, you must have access to the internet. Now, not all areas have good internet connectivity. So, at some point, you may be required to work offline.
If you are using MS Outlook as your email client software, then connecting your mailbox to a Microsoft Exchange Server gives you the advantage of processing email data offline. An OST folder is created where the mailbox data is stored. When you connect your machine to the server, data on both the server and the OST folder gets synchronized.
To help Outlook users achieve more with offline operations, Microsoft introduced the Cached Exchange Mode. This improvement makes offline handling of mailbox data efficiently. Even then, you may get an error message showing that Exchange is in a recovery mode.
What causes this error
Where the Cached Exchange Mode is the default setting, such as in Microsoft 365, trying to reset the settings can trigger this error. Also, inconsistencies between the contents of the OST folder and the Exchange Server data can cause this error. Other reasons that can cause this problem include an unstable network, inconsistencies in DNS server configurations, and changing the version of the Exchange Server.
How to fix this error
When you face the above-stated problem and cannot access the OST file, the number one priority should be securing your offline mailbox data. Therefore, make a backup copy of your OST file. Now, salvage your data by converting it to .pst files. You can achieve this by using the DataNumen Exchange Recovery software.
This tool allows you to repair any corruption that may be in your OST file. It also recovers deleted mailbox items such as embedded objects and email attachments. The good news is that this tool is the best in its class, with a recovery rate of 96.78%. Using it increases the chances of recovering most of your data than any other competitor product in the market.
To recover your mailbox data, launch the software and on the ‘Recovery’ tab, fill in the input and output details. Make sure that the output format is set to .pst. Expand the recovery scope by ticking the necessary options under the ‘Options’ tab. Now hit the ‘Start Recovery’ button.
Once you recover your data, disable the Cached Exchange Mode by turning it off. Now, close Outlook and delete the old OST file. Open Outlook, enable Cached Exchange Mode and exit the email application. You will now need to create a new OST file and move the recovered data to the folder. To achieve this, open Outlook and confirm whether the configurations of your Exchange Server are correct. Now try to send an email to your mailbox.
If all settings are correctly done, the system application will create a new OST file which will allow you to synchronize your mailbox data on both the computer and Exchange Server. Now, transfer the recovered files to your new OST folder. The system will automatically update the Exchange Server database with the recovered data.