Recreate a New Outlook Profile

Outlook uses profiles to manage accounts, data files, and settings. Sometimes, you may need to delete the current profile and recreate a new one. Below are the steps:

  1. Close Microsoft Outlook.
  2. Click the Start menu and proceed to the Control Panel.
  3. Click Switch to Classic View if you are using Windows XP or higher versions.
  4. Double-click Mail.
  5. In the Mail Setup dialog box, select Show Profiles.
  6. Select one of the incorrect profiles in the list, then click Remove to remove it.
  7. Repeat step 6 until all incorrect profiles have been removed.
  8. Click Add to create a new profile and add email accounts according to their settings.
  9. In the “When starting Microsoft Outlook, use this profile”┬ásection, choose Always use this profile, then set it to the new profile.
  10. Start Outlook, it will use the new profile now.

References:

  1. https://support.microsoft.com/en-us/office/overview-of-outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5b9-fcedff7642fc
  2. https://support.microsoft.com/en-us/office/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d
  3. https://support.microsoft.com/en-us/office/remove-a-profile-d5f0f365-c10d-4a97-aa74-3b38e40e7cdd