Many people are asking for help because that their PST files become 0 byte. That is to say, their Outlook data is inaccessible. Now let’s explore how to recover the data effectively.
For some reasons, I need to scan and fix the errors in my system drive. When I ran chkdsk in Command Prompt, I was asked if I would like to schedule the disk check the next time system restarts. I input “Y” and rebooted my computer at once. Then when it started, chkdsk worked automatically. After this process, my computer started normally. But later when I launched Outlook, I received an error that my Outlook file is not a personal folder file. Next I located the PST file in Windows Explorer. Unexpectedly the file becomes 0 byte! The above mentioned scenario is my practical experience. And the followings are my resolutions for your reference.
Recover from Backups
Your Manual Backups for Outlook
If you have made regular backups for Outlook data, the first measure is to recover from the backups. As for how to utilize the backups, you can opt to create a new PST file in Outlook and then import data. Or directly using the backups as your default data file is also suggested.
Outlook Auto-Archived PST File
Apart from manual backups, if you’ve enabled Outlook Auto-Archive before, you can use the archived PST file. In order to find the file, follow the steps below:
- In Outlook, go to “File” > “Options” > “Advanced”
- Under “AutoArchive” label, click “AutoArchive Settings” button.
- In the popup dialog box, click “Browse” button to jump to the destination folder in Windows Explorer. Or copy the directory to address bar in Windows Explorer and press “Enter” to locate the file.
Previous Versions in Windows
If you neither made backups nor enabled Outlook Auto-Archive, you can still use windows backup – “Previous Versions” feature.
- Firstly, find and pitch on the folder where your Outlook file is located.
- Then right click the folder and choose “Restore Previous Versions” from the context menu.
- Next in the new dialog box, you can see multiple previous versions of this folder. Click “Copy” to recover a version and save it to your desired location.
Recover by Handy External Tools
Virtually besides backups, you could use the two handy external tools to recover Outlook data. Here are elaborate steps.
Step 1: Convert the Disk File to an Image File
At the outset, you need to download DataNumen Disk Image program from its official website. Note that this tool is totally free. After installing it, double click its desktop shortcut to launch it. Next follow the onscreen instructions to convert the disk, where Outlook file is located, to an image file.
Step 2: Recover Outlook Data from the Image File
Once gain the image file, you can use another magic tool, DataNumen Outlook Repair. Download and start it. Select the image file and specify location and name for the output PST file. Eventually click “Start Repair” button.
After completing the two steps above, you will get back the maximum Outlook data.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including sql recovery and outlook repair software products. For more information visit www.datanumen.com