Do’s and Don’ts of Responding to Hard Drive Failures

Hard drives can fail, so the best way to safeguard data is making data backups. But at times, the backups have a limited value in that it is not up-to-date. In this case, data recovery is required. This article will tell you some do’s and don’ts, which can increase the chances of data recovery after hard drive failures.

If your computer screen suddenly goes dark, unknown error messages frequently pop up, or you hear some grinding noises, chances are that your hard drive is failing gradually. Under this circumstance, it would be good news that you’ve made a current data backup, which can make data recovery easier. For example, backing up PST files can help you recover Outlook data. But if no backups, what you do during the disaster will impact on the outcomes of data recovery. Follow the do’s and don’ts below to maximum the odds of data recovery.

Hard Drive Failures


1. Figure out the Root Causes

First of all, it is imperative to make sure what leads to the hard drive failures. On average, multiple factors can result in the issues, including physical damages, power failures, mechanical failures and logical failures, etc. Without a doubt, the corresponding approaches should vary with the actual causes. For example, if it arises from the mechanical failures, you must be able to hear some unusual and grinding noises. In this scenario, it is likely that either the drive heads or spindle motor is to blame.

2. Check the Health of Peripherals

Aside from worrying the hard drive, you should also concern about the health of peripherals, like hardware configuration or related software. Sometimes you may pay too much attention to the failed hard drives, ignoring the surroundings. For example, compatibility issues can turn up in the meantime without any warnings, which may make the current situation worse. Thus you should keep taking the peripherals into consideration even though you are vexed at hard drive failures.

3. Contact Professionals for Assistance

For common computer users, it is a burdensome task to determine the causes of hard drive failures, not to mention repair the drive or protect the internal data. Hence, unquestionably, when you feel helpless, just call some tech supports from data recovery professionals at once.


1. Don’t Reboot the Computer

If you hear some clicking noises when booting the computer, you should never try to boot again. Also, never restart the operating system. You’d better power down the computer and ask related data recovery professionals for help. Plus, if your suffering isn’t a major hard drive failure but an accidental deletion of a file, you shouldn’t restart the computer. Otherwise, the system may create new data, which will overwrite the original data.

2. Never Open the Hard Drive by Yourself

When coming across hard drive failures, many users always desire that they can recover it by themselves. If you have the same aspiration, you may start with searching a variety of tips on Internet. In reality, if the hard drive malfunctions due to logical failures, you indeed can recover it by the reliable and experienced recovery software. However, if the hard drive is subject to physical damage or mechanical issues, never attempt a recovery by yourself. Opening a hard drive demands experience, special tools and a clean room in proper air pressure.

3. Don’t Despair

Faced with hard drive failures, you shouldn’t feel despairing. You should believe that you data aren’t irrecoverable. In the contemporary era, Data recovery has developed into a common and magic technology. It may be able to bring back the data which is seemingly gone.

Author Introduction:

Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including sql recovery and outlook repair software products. For more information visit

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