Bank of America, a Fortune 500 and one of the leading global banking institutions, found itself facing a significant data issue in 2016. Due to a system malfunction during an update, a massive volume of critical PDF documents became corrupted, rendering them unreadable. This case study delves into how DataNumen PDF Repair helped Bank of America swiftly recover from this predicament, safeguarding their operations, customer relations, and compliance obligations.


As a multinational banking giant, Bank of America handles a vast quantity of PDF files daily. These documents contain crucial data, including financial reports, client profiles, transaction records, and more. Maintaining the integrity of these files is paramount for smooth operations, regulatory compliance, and upholding client trust.

Problem Statement

During a system update in May 2016, a software glitch led to the corruption of thousands of vital PDF files, creating a major operational disruption. The risk of potential financial loss, regulatory breaches, and damage to client relations was very real. The bank needed an immediate solution to repair these files and prevent further consequences.

Evaluation Process

Bank of America swiftly mobilized its IT department to tackle this issue. After assessing various PDF file repair solutions on the market, they chose DataNumen PDF Repair. This decision was influenced by the product’s superior recovery rate, comprehensive feature set, and user-friendly interface.

Below is the order through the reseller

Bank of America order


DataNumen PDF Repair is an advanced tool designed to repair damaged or corrupted Acrobat PDF files. It aims to recover maximum data possible, reducing the losses associated with file corruption. The software supports all versions of PDF files and can retrieve a range of data, including text, images, and links.

Bank of America deployed DataNumen PDF Repair on the affected documents, leveraging its batch recovery feature to handle the enormous volume of corrupted files. This function allowed simultaneous repair of multiple PDF files, significantly speeding up the recovery process and saving valuable time and resources.


DataNumen PDF Repair successfully restored over 98% of the corrupted PDF files, exceeding Bank of America’s initial expectations. The potential risk of significant financial loss, regulatory issues, and client trust was mitigated effectively.

The restoration of the files enabled the bank to return to its regular operations swiftly. The fast action and successful recovery process reassured clients about Bank of America’s commitment to data integrity and reliability.

The IT department lauded the ease of use of DataNumen PDF Repair. The software did not require any specialized skills, and the repair process was intuitive and straightforward. The product has since become part of the department’s standard toolkit for managing data recovery tasks.


In conclusion, DataNumen PDF Repair was instrumental in resolving a critical data crisis at Bank of America. Its impressive recovery rate, user-friendly operation, and efficient batch processing made it the perfect solution in this challenging situation. This case study serves as a compelling testament to the immense value DataNumen PDF Repair can bring to organizations confronted with data corruption issues, illustrating its vital role in ensuring business continuity, upholding customer trust, and maintaining regulatory compliance.