--- description: When you try to create a new Outlook item but meet this error “The form required to view this message cannot be displayed”, you can take the following measures to eradicate it. title: How to Fix Outlook Error “The form required to view this message cannot be displayed” image: https://www.datanumen.com/blogs/wp-content/uploads/2016/08/The-form-required-to-view-this-message-cannot-be-displayed.-Contact-your-administrator..png --- - - - [Home](https://www.datanumen.com/blogs/) > [Solutions](https://www.datanumen.com/blogs/category/solutions/) > [Office Solutions](https://www.datanumen.com/blogs/category/solutions/office-solutions/) > [Outlook Solutions](https://www.datanumen.com/blogs/category/solutions/office-solutions/outlook-solutions/) > How to Fix Outlook Error “The form required to view this message cannot be displayed” # How to Fix Outlook Error “The form required to view this message cannot be displayed” [Outlook Solutions](https://www.datanumen.com/blogs/category/solutions/office-solutions/outlook-solutions/) September 29, 2025 Share Now: - - - - - - - - *When you try to create a new Outlook item but meet this error “The form required to view this message cannot be displayed”, you can take the following measures to eradicate it.* This error frequently happens if you are using a custom form, or the form cache is corrupted or the add-ins which forms are created based on is uninstalled from Outlook. Depending on this reasons, 3 means will be offered below.![Error: The form required to view this message cannot be displayed. Contact your administrator](https://www.datanumen.com/blogs/wp-content/uploads/2016/08/The-form-required-to-view-this-message-cannot-be-displayed.-Contact-your-administrator..png "Error: The form required to view this message cannot be displayed. Contact your administrator") ## **Clear Outlook Forms Cache** 1. At the very outset, go to “File” menu and select “Options”. 2. Then in “Outlook Options”, select “Advanced” tab. Under this tab, locate “Developers” group and click the “Custom Forms” button.![Custom Forms](https://www.datanumen.com/blogs/wp-content/uploads/2016/08/Custom-Forms.jpg "Custom Forms") 3. Next a new dialog box will pop up. In it, you need to click on “Manage Forms” button.![Manage Forms]( "Manage Forms") 4. Later you will see another new dialog, in which you should click “Set” button to select the target file. And then click “Clear Cache” button.![Clear Forms Cache]( "Clear Forms Cache") 5. Finally click “Close” and a series of “OK” to back to Outlook home page. You can try to create a new item again. It is highly likely that you will succeed. **Extra Tips: Clear Forms Cache Manually** You can choose to clear the cache by yourself. Close Outlook. Then open File Explorer and copy “C:\\Users\\%username%\\AppData\\Local\\Microsoft\\FORMS” in the address bar and press “Enter”. After accessing the folder, delete all the items in it.![Directory to Forms]( "Directory to Forms") ## **Check If Outlook Item Uses Correct Form** If the error persists after clearing form cache, you need to check whether each item is using the correct form. Follow the steps below to check. 1. In navigation pane, locate the folder where you want to create a new item. 2. Then right click it and choose “Properties” from the context menu.![Folder Properties]( "Folder Properties") 3. In the popup dialog box, under “General” tab, you can see its from in “When posting to this folder, use: ”![Check If Outlook Item Uses Correct Form]( "Check If Outlook Item Uses Correct Form") **Note:** You should know that the form for emails is*** IPM.Post***, for contact items is*** IPM.Contact***, for calendar items is ***IPM.Appointment***, for task items is ***IPM.Task***, for notes is ***IPM.StickyNote*** and for journal items is ***IPM.Activity***. ## **Another Criminal for Corrupted Appointment Forms** If you meet this error when creating a new appointment, apart from the above two cases, another criminal may be Live Search Maps Add-In. You can change the Calendar view to List and then check all icons for the appointments. The icons of appointments that are created on basis of this faulty add-in will be like ![icon-livemaps]( "icon-livemaps"). In this case, you have to remove this add-in and clear all of its remnants.![Appointment Based on Live Search Maps Add-In]( "Appointment Based on Live Search Maps Add-In") ## **Deal with Various Outlook Errors** In regular usage of Outlook, you will absolutely encounter all kinds of errors. Therefore, it is essential for you to know how to fix them. Firstly, you could restart Outlook to see if the errors have disappeared. Secondly, you can apply Scanpst.exe to scan the file and fix the relevant errors. Last but not least, when Scanpst.exe fails, you have to utilize external tools like DataNumen Outlook Repair, which is powerful enough to fix the errors and [repair PST](https://www.datanumen.com/outlook-repair/) file in quick time. ## **Author Introduction:** Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including [sql recovery](https://www.datanumen.com/sql-recovery/) and outlook repair software products. For more information visit [www.datanumen.com](https://www.datanumen.com) Share Now: - - - - - - - - [← Previous post](https://www.datanumen.com/blogs/increase-space-text-underline-word/) [Next post →](https://www.datanumen.com/blogs/3-method-move-objects-precisely-word/) Comments are closed. ![Data Recovery Blog]() Follow or like us on Facebook, LinkedIn and Twitter to get all promotions, latest news and updates on our products and company. - - - ### Featured Products - [DataNumen Outlook Repair](https://www.datanumen.com/outlook-repair/) - [DataNumen SQL Recovery](https://www.datanumen.com/sql-recovery/) - [DataNumen Exchange Recovery](https://www.datanumen.com/exchange-recovery/) - [DataNumen Access Repair](https://www.datanumen.com/access-repair/) - [DataNumen Excel Repair](https://www.datanumen.com/excel-repair/) - [DataNumen PDF Repair](https://www.datanumen.com/pdf-repair/) - [DataNumen Word Repair](https://www.datanumen.com/word-repair/) - [DataNumen Zip Repair](https://www.datanumen.com/zip-repair/) ### Popular posts ```json {"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/#article","isPartOf":{"@id":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/"},"author":{"name":"AuthorCCW","@id":"https:\/\/www.datanumen.com\/blogs\/#\/schema\/person\/33ded6c47c77587f9158d99f05e23957"},"headline":"How to Fix Outlook Error “The form required to view this message cannot be displayed”","datePublished":"2016-08-23T01:03:22+00:00","dateModified":"2025-09-29T14:59:55+00:00","mainEntityOfPage":{"@id":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/"},"wordCount":564,"commentCount":0,"publisher":{"@id":"https:\/\/www.datanumen.com\/blogs\/#organization"},"image":{"@id":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/#primaryimage"},"thumbnailUrl":"https:\/\/www.datanumen.com\/blogs\/wp-content\/uploads\/2016\/08\/The-form-required-to-view-this-message-cannot-be-displayed.-Contact-your-administrator..png","articleSection":["Outlook Solutions"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/","url":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/","name":"How to Fix Outlook Error “The form required to view this message cannot be displayed”","isPartOf":{"@id":"https:\/\/www.datanumen.com\/blogs\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/#primaryimage"},"image":{"@id":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/#primaryimage"},"thumbnailUrl":"https:\/\/www.datanumen.com\/blogs\/wp-content\/uploads\/2016\/08\/The-form-required-to-view-this-message-cannot-be-displayed.-Contact-your-administrator..png","datePublished":"2016-08-23T01:03:22+00:00","dateModified":"2025-09-29T14:59:55+00:00","description":"When you try to create a new Outlook item but meet this error “The form required to view this message cannot be displayed”, you can take the following measures to eradicate it.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.datanumen.com\/blogs\/fix-outlook-error-form-required-view-message-cannot-displayed\/#primaryimage","url":"https:\/\/www.datanumen.com\/blogs\/wp-content\/uploads\/2016\/08\/The-form-required-to-view-this-message-cannot-be-displayed.-Contact-your-administrator..png","contentUrl":"https:\/\/www.datanumen.com\/blogs\/wp-content\/uploads\/2016\/08\/The-form-required-to-view-this-message-cannot-be-displayed.-Contact-your-administrator..png","width":512,"height":111,"caption":"Error: The form required to view this message cannot be displayed. Contact your administrator"},{"@type":"WebSite","@id":"https:\/\/www.datanumen.com\/blogs\/#website","url":"https:\/\/www.datanumen.com\/blogs\/","name":"Data Recovery Blog","description":"Discuss every aspect of data recovery","publisher":{"@id":"https:\/\/www.datanumen.com\/blogs\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.datanumen.com\/blogs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.datanumen.com\/blogs\/#organization","name":"Data Recovery Blog","url":"https:\/\/www.datanumen.com\/blogs\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.datanumen.com\/blogs\/#\/schema\/logo\/image\/","url":"https:\/\/www.datanumen.com\/blogs\/wp-content\/uploads\/2019\/02\/logowithouttext.jpg","contentUrl":"https:\/\/www.datanumen.com\/blogs\/wp-content\/uploads\/2019\/02\/logowithouttext.jpg","width":296,"height":397,"caption":"Data Recovery Blog"},"image":{"@id":"https:\/\/www.datanumen.com\/blogs\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DataNumen","https:\/\/x.com\/DataNumen","http:\/\/www.linkedin.com\/company\/datanumen","https:\/\/myspace.com\/datanumen\/","http:\/\/www.pinterest.com\/datanumen\/","https:\/\/www.youtube.com\/channel\/UCVIIuuKfUBHSJauUaVP13tw"]},{"@type":"Person","@id":"https:\/\/www.datanumen.com\/blogs\/#\/schema\/person\/33ded6c47c77587f9158d99f05e23957","name":"AuthorCCW","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/3516ed90fc242780d3947a989f895bc46e70c3e83485d30f2b457a007906aa58?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3516ed90fc242780d3947a989f895bc46e70c3e83485d30f2b457a007906aa58?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3516ed90fc242780d3947a989f895bc46e70c3e83485d30f2b457a007906aa58?s=96&d=mm&r=g","caption":"AuthorCCW"},"sameAs":["https:\/\/www.datanumen.com\/"]}]} ```