Error 1: Cannot open the file to be repaired. xxxxxxx.
Explanation: This error means DataNumen Outlook Repair cannot open the source PST file to be repaired, for a specific reason described in xxxxxxx. For example, "Error 1: Cannot open the file to be repaired. F:\Outlook.pst was not found." means the source PST file F:\Outlook.pst cannot be opened because it does not exist.
Common Reasons and Solutions:
1.Reason: The source PST file was not found.
Sample Error Message: Error 1: Cannot open the file to be repaired. F:\Test\Outlook.pst was not found.
Solution: Please make sure the source PST file exists and you have spelled its name or path correctly. If it is on your local computer, then make sure its whole local path is correct. If it is on a shared network drive, then make sure the network connection has no problems, the source PST file on the network drive exists and can be accessed properly, and the network path of the PST file is correct.
2.Reason: Another application is accessing the source PST file.
Sample Error Message: Error 1: Cannot open the file to be repaired. A sharing violation occurred while accessing F:\Test\Outlook.pst.
Solution: Please make sure you have closed Outlook and any other applications that may access the source PST file. Then re-repair the PST file again.
3.Reason: You do not have the permissions to read the source PST file.
Sample Error Message: Error 1: Cannot open the file to be repaired. Access to F:\Test\Outlook.pst was denied.
Solution: Please make sure you have the permissions to read the source PST file. If necessary, login as the system administrator and then restart DataNumen Outlook Repair to repair the PST file.
