FAQ
Q: What's DataNumen NTFS Undelete?
A: DataNumen NTFS Undelete (DNTU) is a powerful tool to recover deleted files and folders on NTFS systems. It uses advanced technologies to scan and find the deleted files and folders, and then recover all of them so to get back your most important data.
Q: What is the current version?
A: The current release version of DNTU is 2.0.
Q: What is the features in DNTU v2.0?
A: See history.txt under the DNTU installation directory for detailed version history and features in DNTU v2.0.
Q: Where can I download the newest version of DNTU?
A: You can download the newest version of DNTU at https://www.datanumen.com/ntfs-undelete/dntu.exe
Q: The demo version doesn't output the undeleted files and folders. How can I know whether it can undelete and recover these files and folders successfully?
A: You can use the demo version to scan your drives and search for deleted files and folders. It will list the detailed information of all the files and folders that are recoverable and can be undeleted. According to these information, you can know whether DNTU can recover the files and folders you want, and how much data in each file can be recovered. Then you can order the full version and use it to output the undeleted files and folders.
Q: Which versions of NTFS systems can DataNumen NTFS Undelete support?
A: DataNumen NTFS Undelete(DNTU) supports all versions of NTFS systems.
Q: I failed to undelete my file/folder with DataNumen NTFS Undelete, why?
A: Contact with our technical support: https://www.datanumen.com/contact/. If possible, please also save the recovery process log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
Q: How to order the full version of DataNumen NTFS Undelete?
A: The demo version will scan your drives and search for deleted files and folders, then list the detailed information of all the files and folders that are recoverable and can be undeleted. However, it will not output them. To get the files and folders you want, you need to order the full version,
Please go to:
https://www.datanumen.com/ntfs-undelete/order.htm
to order DataNumen NTFS Undelete. We accept all major credit cards, fax/phone orders, mail orders, and purchase orders.
If your company or institution is interested in licensing DNTU for several users, you can save a lot of money by purchasing a multi-user license or site license.
Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the online order form. Then, within 15 minutes, you will receive a second email which contains a URL to the full version of DNTU.
If you do not get your full version... or if you've lost it (Hey, it happens! :) ... please contact us at https://www.datanumen.com/contact/. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
