FAQ
Q: What's DataNumen Word Repair?
A: DataNumen Word Repair(DWORDR) is a powerful tool to repair corrupt Word documents. It uses advanced technologies to scan the corrupt or damaged Word documents and recover your data in them as much as possible, so to minimize the loss in file corruption.
Q: What is the current version?
A: The current release version of DWORDR is 4.2.
Q: What are the new features in DWORDR v4.2?
A: See history.txt under the DWORDR installation directory for detailed version history and new features in DWORDR v4.2.
Q: Where can I download the newest version of DWORDR?
A: You can download the newest version of DWORDR at https://www.datanumen.com/word-repair/dwordr.exe
Q: How to determine whether DWORDR can repair my Word doc file successfully, according to the results generated by the demo version?
A: Please just use the demo version to repair your corrupted or damaged document in the "Repair" tab. If it can be repaired successfully, you will see a messagebox after the repair process, where you can see a preview of the fixed document.
According to these information, you can know whether DWORDR works on your document and order the full version to get the actually fixed document.
Q: Which type of Word documents can DataNumen Word Repair repair?
A: DataNumen Word Repair supports to repair Microsoft Word 6.0, 95, 97, 2000, XP, 2003, 2007, 2010, 2013, 2016, 2019 and Word for Office 365 documents.
Q: I failed to repair my Word document with DataNumen Word Repair, why?
A: Contact with our technical support: https://www.datanumen.com/contact/. If possible, please also save the repair log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
Q: How to order the full version of DataNumen Word Repair?
A: The demo version will insert demo texts into the recovered Word document. To eliminate the demo texts in the recovered document, you need to order the full version and use it to re-repair the original corrupt document.
Please go to:
https://www.datanumen.com/word-repair/order.htm
to order DataNumen Word Repair. We accept all major credit cards, fax/phone orders, mail orders, and purchase orders.
If your company or institution is interested in licensing DWORDR for several users, you can save a lot of money by purchasing a multi-user license or site license.
Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the online order form. Then, within 24 hours, you will receive a second email which contains a URL to the full version of DWORDR.
If you do not get your full version, or if you've lost it, please contact us at https://www.datanumen.com/contact/. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
