FAQ
Q: What's DataNumen PSD Repair?
A: DataNumen PSD Repair(DPSDR) is a powerful tool to recover corrupt Photoshop image(PSD, PDD) files. It uses advanced technologies to scan the corrupt or damaged Photoshop image files and recover your data in them as much as possible, so to minimize the loss in file corruption. Currently DPSDR supports to recover PSD and PDD image files produced by all versions of Adobe Photoshop. Moreover, it is integrated with Windows Explorer, supports drag & drop operations and command line parameters, which will make you repair files easily and quickly.
Q: Where can I download the newest version of DPSDR?
A: You can download the newest version of DPSDR at https://www.datanumen.com/psd-repair/dpsdr.exe
Q: How to determine whether DPSDR can repair my PSD file successfully, according to the results generated by the demo version?
A: Please just use the demo version to repair your PSD image normally in "Repair" tab. If it can be repaired successfully, you will see a messagebox after the repair process, where you can click the "Show Recovered Images" button and see a preview of all the recoverable images for each layer in the PSD image.
According to these information, you can know whether DPSDR works on your file and order the full version to get the actual recovered images for each layer.
Q: Which type of PSD files can DataNumen PSD Repair repair?
A: DataNumen PSD Repair supports to repair Photoshop PSD and PDD image files produced by all versions of Adobe Photoshop.
Q: I failed to repair my PSD file with DataNumen PSD Repair, why?
A: Contact with our technical support: https://www.datanumen.com/contact/. If possible, please also save the repair log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
Q: How to order the full version of DataNumen PSD Repair?
A: The demo version will show a report of all the recoverable images for each layer in the PSD image, but will add watermarks to each recovered images. To get the actual recovered images for each layer, you need to order the full version.
Please go to:
https://www.datanumen.com/psd-repair/order.htm
to order DataNumen PSD Repair. We accept all major credit cards, fax/phone orders, mail orders, and purchase orders.
If your company or institution is interested in licensing DPSDR for several users, you can save a lot of money by purchasing a multi-user license or site license.
Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the online order form. Then, within 15 minutes, you will receive a second email which contains a URL to the full version of DPSDR.
If you do not get your full version, or if you've lost it, please contact us at https://www.datanumen.com/contact/. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
