FAQ
Q: What's DataNumen PowerPoint Recovery?
A: DataNumen PowerPoint Recovery (DPPTR) is a powerful tool to repair and recover corrupt Microsoft PowerPoint PPTX files. It can scan the PPTX files, then recover your data in them as much as possible, so to minimize the loss in file corruption.
Q: Where can I download the newest version of DPPTR?
A: You can download the newest version of DPPTR at https://www.datanumen.com/powerpoint-recovery/dpptr.exe
Q: How to determine whether DPPTR can repair my PPTX file successfully, according to the results generated by the demo version?
A: Please just use the demo version to repair your PPTX archive normally in "Repair" tab. If it can be repaired successfully, you will see a messagebox after the repair process, where you can click the "Show Repair Report" button and see a report of all the recoverable items in the PPTX archive. For every item, the report will display its file name, file size, the packed size and its recoverable status.According to these information, you can know whether DPPTR works on your PPTX archive and order the full version to get the actually repaired archive.
According to these information, you can know whether DPPTR works on your file and order the full version to get the actual repaired PPTX archive.
Q: Which type of PPTX files can DataNumen PowerPoint Recovery repair?
A: DataNumen PowerPoint Recovery supports to repair Microsoft PowerPoint 2007 to 2019 PPTX files.
Q: I failed to repair my PPTX file with DataNumen PowerPoint Recovery, why?
A: Contact with our technical support: https://www.datanumen.com/contact/. If possible, please also save the repair log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
Q: How to order the full version of DataNumen PowerPoint Recovery?
A: The demo version will show a report of all the recoverable items in the PPTX archive, but will not output the fixed archive. To get the actual repaired PPTX archive, you need to order the full version.
Please go to:
https://www.datanumen.com/powerpoint-recovery/order.htm
to order DataNumen PowerPoint Recovery. We accept all major credit cards, fax/phone orders, mail orders, and purchase orders.
If your company or institution is interested in licensing DPPTR for several users, you can save a lot of money by purchasing a multi-user license or site license.
Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the online order form. Then, within 15 minutes, you will receive a second email which contains a URL to the full version of DPPTR.
If you do not get your full version, or if you've lost it, please contact us at https://www.datanumen.com/contact/. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
