FAQ
Q: What's DataNumen Outlook Express Repair?
A: DataNumen Outlook Express Repair(DOER) (formerly Advanced Outlook Express Repair) is a powerful tool to recover emails from corrupt Outlook Express DBX and MBX files. It can scan the DBX/MBX files and recover your emails in them as much as possible, so to minimize the loss in file corruption.
Q: What is the current version?
A: The current release version of DOER is 2.5.
Q: Where can I download the newest version of DOER?
A: Please download the newest version at https://www.datanumen.com/outlook-express-repair/doer.exe
Q: How to determine whether DOER can repair my dbx or mbx file successfully, according to the results generated by the demo version?
A: Please just use the demo version to repair your file normally in "Repair" tab. If it can be repaired successfully, you will see a messagebox after the reparation, where you can click the "Show Repair Report" button and see the detailed report of all the recoverable messages. In addition, the demo version will save 10 recovered messages to the output directory. As for the remaining messages, a prefix "(Demo)" will be added to their names and their contents will be replaced with demo information.
According to these information, you can know whether DOER works on your file and order the full version to get all the recoverable messages.
Q: Which type of dbx and mbx files can DataNumen Outlook Express Repair repair?
A: DataNumen Outlook Express Repair supports to repair Microsoft Outlook Express 4.x mbx files and Outlook Express 5.x/6 dbx files.
Q: DOER has repaired my dbx file(or mbx file) and outputted all the recovered eml files into a directory. Then how to import these emails into Outlook Express?
A: Please click here to see the detailed instructions.
Q: I failed to repair my Outlook Express dbx/mbx file with DataNumen Outlook Express Repair, why?
A: Contact with our technical support: https://www.datanumen.com/contact/. If possible, please also save the repair log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
Q: How to order the full version of DataNumen Outlook Express Repair?
A: The demo version will report all the recoverable messages in the dbx or mbx files and output 10 messages, with remaining messages filled with a demo information. To get the remaining messages, you need to order the full version.
There are personal license and business license, according to the different environments you are using DataNumen Outlook Express Repair. With the personal license, you can use the program for non-commercial purposes in non-business, non commercial environments. With the business license, you can use the program in a corporate, government or business environments.
Please go to:
https://www.datanumen.com/outlook-express-repair/order.htm
to order DataNumen Outlook Express Repair. We accept all major credit cards, fax/phone orders, mail orders, and purchase orders.
If your company or institution is interested in licensing DOER for several users, you can save a lot of money by purchasing a site license.
Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the online order form. Then, within 15 minutes, you will receive a second email which contains the URL to the full version of DOER.
If you do not get your full version... or if you've lost it, please contact us at https://www.datanumen.com/contact/. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
