FAQ
Q: What's DataNumen Excel Repair?
A: DataNumen Excel Repair (DEXCELR) (formerly Advanced Excel Repair) is a powerful tool to repair corrupt Excel xls & xlsx files. It can scan the corrupt files and recover your data in them as much as possible, so to minimize the loss in file corruption. DEXCELR supports to recover files in Excel 3.0 to 2019 and Excel for Office 365 formats. Moreover, it is integrated with Windows Explorer, supports drag & drop operations and command line parameters, which will make you repair files easily and quickly.
Q: Where can I download the newest version of DEXCELR?
A: You can download the newest version of DEXCELR at https://www.datanumen.com/excel-repair/dexcelr.exe
Q: How to determine whether DEXCELR can repair my Excel file successfully, according to the results generated by the demo version?
A: Please just use the demo version to repair your Excel file normally in "Repair" tab. If it can be repaired successfully, you will see a messagebox after the repair process, where you can see a preview of the recovered workbook.
According to these information, you can know whether DEXCELR can recover your Excel file and order the full version to get the actually repaired file.
Q: Which type of Excel files can DataNumen Excel Repair repair?
A: DataNumen Excel Repair supports to repair Microsoft Excel 3.0 to 2019 and Excel for Office 365 xls, xlw and xlsx files.
Q: I failed to repair my Excel file with DataNumen Excel Repair, why?
A: Contact with our technical support: https://www.datanumen.com/contact/. If possible, please also save the repair log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
Q: How to order the full version of DataNumen Excel Repair?
A: The demo version will show a preview of the recovered workbook, but will not output the fixed file. To get the actual fixed file, you need to order the full version.
Please go to:
https://www.datanumen.com/excel-repair/order.htm
to order DataNumen Excel Repair. We accept all major credit cards, fax/phone orders, mail orders, and purchase orders.
If your company or institution is interested in licensing DEXCELR for several users, you can save a lot of money by purchasing a multi-user license or site license.
Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the online order form. Then, within 15 minutes, you will receive a second email which contains a URL to the full version of DEXCELR.
If you do not get your full version, or if you've lost it, please contact us at https://www.datanumen.com/contact/. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
