FAQ
Q: What's DataNumen BKF Repair?
A: DataNumen BKF Repair(DBKFR) (formerly Advanced BKF Repair) is a powerful tool to repair corrupt or damaged Microsoft/Veritas backup(.BKF) files. It uses advanced technologies to scan the corrupt or damaged Microsoft/Veritas backup files and recover your archived files in them as much as possible, so to minimize the loss in file corruption.
Q: Where can I download the newest version of DBKFR?
A: You can download the newest version of DBKFR at https://www.datanumen.com/bkf-repair/dbkfr.exe
Q: How to determine whether DBKFR can repair my BKF file successfully, according to the results generated by the demo version?
A: Please just use the demo version to repair your BKF file normally in "Repair" tab. If it can be repaired successfully, you will see a messagebox after the reparation, where you can click the "Show Recovered Files" button and see a report of all the recoverable files in the BKF file. For every recoverable file, the report will display its file name, file size, and the data set, volume and directory it belongs to.
According to these information, you can know whether DBKFR works on your file and order the full version to get the actually recoverable files.
Q: Which type of BKF files can DataNumen BKF Repair repair?
A: DataNumen BKF Repair supports to repair Microsoft/Veritas backup(.BKF) files created with all versions of Windows backup utility or Veritas Backup Exec.
Q: I failed to repair my BKF file with DataNumen BKF Repair, why?
A: Contact with our technical support: https://www.datanumen.com/contact/. If possible, please also save the repair log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
Q: How to order the full version of DataNumen BKF Repair?
A: The demo version will show a report of all the recoverable items in the BKF archive, but will not output the these items. To get the recovered items, you need to order the full version.
Please go to:
https://www.datanumen.com/bkf-repair/order.htm
to order DataNumen BKF Repair. We accept all major credit cards, fax/phone orders, mail orders, and purchase orders.
If your company or institution is interested in licensing DBKFR for several users, you can save a lot of money by purchasing a multi-user license or site license.
Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the online order form. Then, within 15 minutes, you will receive a second email which contains a URL to the full version of DBKFR.
If you do not get your full version, or if you've lost it, please contact us at https://www.datanumen.com/contact/. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
