Lapho uhlangabezana nezinkinga ezahlukahlukene lapho usebenzisa i-Outlook yakho, ungahlola inkinga bese uthola isisombululo.

Okokuqala, kungenzeka ukuthi izizathu ezahlukahlukene zizodala inkinga efanayo noma uphawu, ngakho-ke udinga ukuthola isizathu sangempela ngaphambi kokuthola isixazululo saso. Izizathu ezivamile yilezi:

  1. Ezinye izengezo ze-Outlook Add-Ins ezidala inkinga.
  2. Ifayela lakho le-Outlook PST lilimele noma lonakele.
  3. Iphrofayili yakho ye-Outlook yonakele.
  4. Ukufakwa kwakho kwe-Outlook noma ukumiswa akulungile.

Ukuthi ngabe inkinga ibangelwa isizathu 1, ungaqala ukhubaze konke okungeziwe ku-Outlook, ngokulandelayo:

  1. Start Umbono.
  2. Chofoza u- “File”> “Izinketho”
  3. Kwingxoxo Yezinketho ze-Outlook, kusuka kubha eseceleni yangakwesobunxele, chofoza "Faka-Ins".
  4. Ewindini elikhulu, chofoza inkinobho ethi "Iya" ezansi kwewindi.
  5. Ku-COM Add-Ins dialog, ungakhethi yonke i-Add-Ins, bese uchofoza inkinobho ethi “KULUNGILE”.
  6. Vala i-Outlook bese u-restart yiyo.

Lokhu kuzokhubaza konke okungeziwe ku-Outlook yakho. Uma inkinga inyamalala ngemuva kwe- restarting Outlook, khona-ke inkinga ibangelwa isizathu 1. Ngaphandle kwalokho, udinga ukuqhubeka nenqubo elandelayo.

  1. Vala i-Outlook.
  2. Thola ifayela lakho le-PST ngokulandela imiyalo ku- lesi sihloko.
  3. Kopisha ifayela lakho le-PST kwenye ikhompyutha ene-Outlook efakiwe.
  4. Start Outlook kukhompyutha entsha, bese usebenzisa i- “File” -> “Open” -> “Outlook Data File”, ukuvula ifayela le-PST.
  5. Uma ifayili le-PST lingavuleki, noma kunemilayezo yamaphutha lapho uvula ifayela, khona-ke ifayela lakho le-PST lonakele ukuze sikwazi ukuqinisekisa ukuthi inkinga yakho ibangelwa isizathu sesi-2, ngaphandle kwalokho, uma ifayela le-PST lingavulwa ngaphandle kwezinkinga, ifayela lakho le-PST kufanele libe nempilo futhi isizathu singu-3 noma u-4.

Ngesizathu 2, ungabheka lesi sihloko ukulungisa inkinga.

Ngesizathu sesi-3 nesesi-4, udinga ukuqhubeka nenqubo yokuhlaziya, ngokulandelayo:

  1. Iya ku-Start Imenyu> Iphaneli yokulawula> Imeyili.
  2. Chofoza "Bonisa Amaphrofayli"
  3. Chofoza "Engeza”Ukufaka iphrofayili entsha.
  4. Engxenyeni engezansi yengxoxo, setha iphrofayili entsha njenge- “When starukusebenzisa iMicrosoft Office Outlook, sebenzisa le phrofayili ”
  5. Khetha iphrofayili entsha eyenziwe, bese uchofoza ku- “Izakhiwo"
  6. Faka ifayela le-PST kuphrofayela entsha.
  7. Restart i-Outlook yakho. Uma inkinga yakho ye-Outlook inyamalala, khona-ke isizathu siyi-3 futhi usuyilungisile inkinga yakho. Ngaphandle kwalokho, isizathu ngu-4.

Ngesizathu 4, lapho ukufakwa kwakho kwe-Outlook akulungile futhi kungadingeka ukuthi uphinde ufake i-Outlook noma i-suite yonke ye-Office. Noma uma unesipele sohlelo lwakho, lapho-ke ungabuyisela uhlelo lwakho endaweni eyisipele lapho ungasebenzisa i-Outlook ngaphandle kwezinkinga.