Ngoba iMicrosoft Outlook ayikwazi ukuvula ifolda engaxhunyiwe ku-inthanethi (OSTifayela ngqo, lapho udinga ukufinyelela idatha ku- OST ifayela, kufanele uliguqule libe yifayela le-PST elingabonwa yi-Outlook.
Izimo ezithile ezijwayelekile lapho udinga ukuguqula OST ukuze PST yilezi:
- Ngenxa yezizathu ezithile, ibhokisi leposi le-Exchange elixhunywe ku- OST ifayela alifinyeleleki. Udinga ukufinyelela idatha yebhokisi lemeyili nge OST Ifayela.
- The OST ifayela lonakele noma lonakele. Ufuna uku buyisa idatha yayo.
- Udinga ukuthola idatha ethile etholakala endaweni kuphela OST Ifayela.
With DataNumen Exchange Recovery, ungakwazi ukuguqula OST ifayela kufayela le-PST kalula nangendlela efanele.
Ukuguqula OST kufayela le-PST, sicela wenze lokhu okulandelayo:
Start DataNumen Exchange Recovery.
Qaphela: Ngaphambi kokuguqula OST fayela kufayela le-PST nge DataNumen Exchange Recovery, sicela uvale iMicrosoft Outlook kanye nezinye izinhlelo zokusebenza ezingafinyelela noma ziguqule ifayela le- OST Ifayela.
Khetha OST ifayela elizoguqulwa:
Ungafaka i OST igama lefayela ngqo noma chofoza 
ukuphequlula bese ukhetha ifayela. Ungase futhi uchofoze ifayela le- 
ukuthola inkinobho OST ifayela elizoguqulwa kukhompyutha yendawo.
Ngephutha, DataNumen Exchange Recovery izoguqula i- OST fayela kufayela elisha le-PST elibizwa nge-xxxx_recovered.pst, lapho i-xxxx igama lomthombo OST ifayela. Isibonelo, komthombo OST Umthombo wefayela.ost, Ifayela le-PST eliguqulwe ngokuzenzakalela lizoba yiSource_recovered.pst. Uma ufuna ukusebenzisa elinye igama, sicela ukhethe noma usethe ngokufanele:
Ungafaka igama lefayela le-PST ngqo noma uchofoze ifayela le- ukuphequlula bese ukhetha igama lefayela le-PST.
Chofoza 
inkinobho, futhi DataNumen Exchange Recovery intando start ukuskena nokuguqula idatha kusuka kumthombo OST fayela kufayela le-PST oya kulo. Ibha yenqubekela phambili
kuzokhombisa inqubekela phambili yokuguqulwa.
Ngemuva kwenqubo yokuguqula, uma idatha iguqulwe ngempumelelo, uzobona ibhokisi lomyalezo kanjena:
Manje usungavula ifayela eliguquliwe le-PST nge-Microsoft Outlook bese ufinyelela idatha ekulo.