Lapho usebenzisa i-Microsoft Outlook ukuze ufinyelele a khohlakele or oyintandane ifolda engaxhunyiwe ku-inthanethi (OST) ifayela, noma ukuyivumelanisa neseva ye-Exchange, ungase uhlangabezane nezinhlobonhlobo zemiyalezo yamaphutha. Ukukusiza ukuthi uqonde lawa maphutha kangcono, sizokunikeza uhlu lwe-most ezivamile, ezihlelwe ngobuningi. Ngephutha ngalinye, sizobeka uphawu lwalo, sicacise umsuka walo, futhi sinikeze isisombululo. Kuhlu olulandelayo, 'xxxx.ost' izomela i-Exchange eyinkinga OST igama lefayela.
- “Ayikwazi ukuvula amafolda akho e-imeyili azenzakalelayo. Ifayela xxxx.ost ayilona ifayela lefolda elingaxhunyiwe ku-inthanethi.”
- “Ayikwazi ukunweba ifolda. Iqoqo lamafolda alikwazanga ukuvulwa. Amaphutha kungenzeka ukuthi atholakale kufayela le-xxxx.ost. Yeka zonke izinhlelo zokusebenza ezinikwe amandla imeyili, bese usebenzisa Ithuluzi Lokulungisa Ibhokisi Lemilayezo Engenayo.”
- Ukuhlangana eziningi izinto ezingqubuzanayo.
- Ayikwazi ukuvula izinto ezithile ze-Outlook lapho ungaxhunyiwe ku-inthanethi.
- Amaphutha ahlukahlukene lapho uvumelanisa ibhokisi leposi le-Exchange Server ne OST Ifayela.
Ngaphezu kwalokho, lapho usebenzisa ifolda engaxhunyiwe ku-inthanethi (OST) nefayela le-Microsoft Exchange, ungahlangabezana nezinkinga ezilandelayo kaningi, ezingaxazululwa ngu DataNumen Exchange Recovery kalula.