Xa udibana neengxaki ezahlukeneyo xa usebenzisa i-Outlook yakho, unokuxilonga ingxaki kwaye ufumane isisombululo.

Okokuqala, kunokwenzeka ukuba izizathu ezahlukeneyo ziya kubangela ingxaki okanye uphawu olufanayo, ngoko ke kufuneka uqikelele esona sizathu ngaphambi kokuba ufumane isisombululo. Izizathu eziqhelekileyo zezi:

  1. Ezinye iiNgeniso ze-Outlook ezinempazamo zibangela ingxaki.
  2. Ifayile yakho ye-Outlook PST yonakele okanye yonakele.
  3. Iprofayile yakho ye-Outlook yonakele.
  4. Ufakelo lwakho lweOutlook okanye uqwalaselo aluchanekanga.

Nokuba ingxaki ibangelwa sisizathu soku-1, ungaqala ukhubaze zonke ezongezo kwi-Outlook, ngolu hlobo lulandelayo:

  1. Start Outlook.
  2. Cofa "Ifayile"> "Okukhethwa kukho"
  3. Kwincoko yababini yeeKhetho ze-Outlook, kwibar esecaleni ekhohlo, cofa u-“Yongeza-Ins”.
  4. Kwifestile enkulu, cofa iqhosha elithi "Yiya" ngezantsi kwefestile.
  5. Kwincoko ye-COM Yongezo-Ins, yeka ukukhetha zonke ii-Add-Ins, emva koko ucofe iqhosha elithi "Kulungile".
  6. Vala i-Outlook kwaye emva koko u-restart yiyo.

Oku kuya kuvala zonke ezongezo kwi-Outlook yakho. Ukuba ingxaki inyamalala emva restarting Outlook, ke ingxaki ibangelwa isizathu 1. Kungenjalo, kufuneka uqhubeke nenkqubo elandelayo.

  1. Vala i-Outlook.
  2. Fumana ifayile yakho yePST ngokulandela imiyalelo apha eli nqaku.
  3. Khuphela ifayile yakho yePST kwenye ikhompyuter efakwe i-Outlook.
  4. Start Outlook kwikhompyuter entsha, emva koko sebenzisa "Ifayile" -> "Vula" -> "Ifayile yeDatha ye-Outlook", ukuvula ifayile yePST.
  5. Ukuba ifayile ye-PST ayikwazi ukuvulwa, okanye kukho imilayezo yephutha xa uvula ifayile, ngoko ifayile yakho ye-PST yonakele ukuze siqinisekise ukuba ingxaki yakho ibangelwa isizathu se-2, ngaphandle koko, ukuba ifayile ye-PST inokuvulwa ngaphandle kweengxaki, ke ifayile yakho ye-PST kufuneka ibe sempilweni kwaye isizathu si-3 okanye isi-4.

Ngesizathu 2, ungajonga eli nqaku ukulungisa ingxaki.

Ngesizathu 3 kunye ne-4, kufuneka uqhubeke nenkqubo yohlalutyo, ngolu hlobo lulandelayo:

  1. Yiya ku-Start Imenyu > Iphaneli yokulawula > Imeyile.
  2. Cofa "Bonisa iinkangeleko"
  3. Cofa "Yongeza” ukongeza iprofayile entsha.
  4. Kwindawo esezantsi yencoko yababini, seta inkangeleko entsha njenge “Xa starkwiMicrosoft Office Outlook, sebenzisa le profayile”
  5. Khetha iprofayile entsha eyenziweyo, emva koko ucofe "Properties"
  6. Yongeza ifayile yePST kwiprofayile entsha.
  7. Restarkwi-Outlook yakho. Ukuba ingxaki yakho ye-Outlook iyanyamalala, ke isizathu si-3 kwaye uyilungisile ingxaki yakho. Ngaphandle koko, isizathu ngu-4.

Ngesizathu 4, emva koko ufakelo lwakho lwe-Outlook aluchanekanga kwaye kungafuneka uphinde ufake i-Outlook okanye yonke i-Ofisi suite. Okanye ukuba une-backup yenkqubo yakho, ngoko unokubuyisela inkqubo yakho kwindawo yokugcina xa ungasebenzisa i-Outlook ngaphandle kweengxaki.