Xa usebenzisa iMicrosoft Outlook ukufikelela kwi-a yonakele or inkedama ifolda ngaphandle kweintanethi (OST) ifayile, okanye ukuyingqamanisa nomncedisi woTshintsho, ungadibana nemiyalezo yemposiso eyahlukeneyo. Ukukunceda uqonde ezi mpazamo ngcono, siya kunika uluhlu lwe most eziqhelekileyo, zicwangciswe ngokuphindaphindiweyo. Kwimpazamo nganye, siya kuchaza uphawu lwayo, sicacise unobangela wayo, kwaye sinikeze isisombululo. Kuluhlu olulandelayo, 'xxxx.ost' izakumela Utshintshiselwano oluyingxaki OST igama lefayile.

Ngaphezu koko, xa usebenzisa ifolda ngaphandle kweintanethi (OST) ifayile eneMicrosoft Exchange server, usenokudibana nezi ngxaki zilandelayo rhoqo, ezinokusonjululwa DataNumen Exchange Recovery lula.