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Frequently Asked Questions

 
 
  1.

What is DataNumen RAR Repair?

   
DataNumen RAR Repair(DRAR) (formerly Advanced RAR Repair) is a powerful tool to repair corrupt or damaged RAR and SFX archives. It uses advanced technologies to scan the corrupt or damaged archives and recover your files in them as much as possible, thereby minimizing the loss in file corruption.
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  2.

Which types of RAR and SFX files can DataNumen RAR Repair be used with?

   
DataNumen RAR Repair supports to repair RAR and SFX files created by different versions of WinRAR and RAR tools.
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  3.

How can I determine whether DRAR can repair my RAR or SFX archive successfully, according to the results generated by the demo version?

   

Please just use the demo version to repair your RAR or SFX archive normally in the "Repair" tab. If the files in the archive can be recovered successfully, you will see a message box after the reparation, where you can click the "Show Recoverable Files" button and see a report of all the recoverable files in the RAR archive. For every recoverable file, the report will display its file name, file size, the original file size, the recovered file size, the recovery ratio, which equals to recovered file size / original file size, and the recoverable status.

According to these information, you will know whether DRAR has worked successfully on your damaged file. If the repair was successful, then please order the full version to get the actually recovered files.

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  4.

What is the meaning of the recoverable status in the demo report?

   

In the demo report, if the recoverable status of a file is "Fully Recoverable", the all data in that file can be recovered completely.

If the recoverable status is "Partially Recoverable", the only part of the data in that file can be recovered.

If the recoverable status is "Not Recoverable", then the data in that file cannot be recovered.

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  5.

Why did DataNumen RAR Repair fail to repair my RAR file?

   

Contact our technical support: support@datanumen.com . If possible, please also save the repair log into a file (make sure the "Include System Information" option in the save file dialog is selected) and attach it to your e-mail.

You may also upload the corrupt RAR archives to our ftp server by clicking "Upload File" button in "Repair" tab or "Upload Files" button in "Batch Repair" tab. The qualified engineers in our file analysis center will help to analyze your uploaded archives.

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  6.

How can I order the full version of DataNumen RAR Repair?

   

The demo version will report all the recoverable files in your RAR file, but it will not output these files. To get the the recoverable files, you need to order the full version. The price for the full version (single license) is $49.95 (USD).

Please click here to order now or get more ordering and payment information. We accept all major credit cards, Maestro (UK), giropay (Germany), iDEAL (Netherlands), Bank/Wire transfer, WebMoney, Purchase orders, PayPal, Checks and Direct Debit.

If your company or institution is interested in licensing DRAR for several users, you can save a lot of money by purchasing a volume license.

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  7.

What happens after I send in the order?

   
In general, you can download the full version of DRAR immediately after sending the online order form.

If you do not get your full version... or if you've lost it (Hey, it happens! :) ... please email us at sales@datanumen.com . Please include your name, address, email address, and order confirmation number (if you have it).
    We will be happy to help you.
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