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Frequently Asked Questions

 
 
  1.

What is DataNumen PSD Repair?

   
DataNumen PSD Repair(DPSDR)(formerly Advanced PSD Repair) is a powerful tool to recover corrupt Photoshop image(PSD, PDD) files. It uses advanced technologies to scan the corrupt or damaged Photoshop image files and recover as much of your data as possible, minimizing the loss caused by the file corruption.
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  2.

Which type of Photoshop image(.PSD, .PDD) files can DataNumen PSD Repair repair?

   
DataNumen PSD Repair supports to repair Photoshop PSD and PDD image files produced by all versions of Adobe Photoshop.
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  3.

How can I determine whether DPSDR can repair my Adobe PSD image files(.PSD, .PDD) file successfully, according to the results generated by the demo version?

   

Please just use the demo version to repair your PSD document normally in the "Repair" tab. If it can be repaired successfully, you will see a message box after the reparation, where you can click the "Show Recovered Images" button and see a preview of the recovered images for each layer in the PSD image. However, the demo version will add a watermark on each of the recovered images..

According to these information, you will know whether DPSDR has worked successfully on your damaged file. If the repair was successful, then please order the full version to get the recovered images without watermarks.

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  4.

Why did I fail to repair my Adobe PSD image files(.PSD, .PDD) file with DataNumen PSD Repair?

   
Contact with our technical support: support@datanumen.com . If possible, please also save the repair log into a file (make sure the "Include System Information" option in the save file dialog is selected) and attach it to your e-mail.
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  5.

How can I order the full version of DataNumen PSD Repair?

   

The demo version will show you a preview of the recovered images for each layer in your PSD image, but will add watermarks to the images. To get the images without the watermarks, you need to order the full version. The price for the full version (single license) is USD 149.95.

Please click here to order now or get more ordering and payment information. We accept all major credit cards, Maestro (UK), giropay (Germany), iDEAL (Netherlands), Bank/Wire transfer, WebMoney, Purchase orders, PayPal, Checks and Direct Debit.

If your company or institution is interested in licensing DPSDR for several users, you can save a lot of money by purchasing a volume license.

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  6.

What happens after I send in the order?

   

In general, you can download the full version of DPSDR immediately after sending the online order form.

If you do not get your full version... or if you've lost it (Hey, it happens! :) ... please email us at sales@datanumen.com . Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.

    We will be happy to help you.
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