siv DataNumen Exchange Recovery rau Fix OST Cov ntaub ntawv yuam kev

Thaum koj siv Exchange accounts, IMAP account, thiab Microsoft 365 nyiaj hauv Outlook, tag nrho koj cov ntaub ntawv tau synchronized thiab khaws cia hauv ib qho offline ntawv (.ost) cov ntaub ntawv. Nyob rau tib lub sijhawm, koj tuaj yeem ntsib ntau yam yuam kev hauv OST ntaub ntawv. Ntawm no peb yuav sau qee cov tsos mob.

Cov tsos mob:

1. Thaum starting Microsoft Outlook, koj tau txais cov lus yuam kev li nram no:

Tsis tuaj yeem qhib koj lub email ntiag tug. Cov ntaub ntawv xxxx.ost tsis yog cov ntaub ntawv qhib offline.

2. Thaum siv Microsoft Outlook qhib lossis synchronize ib daim nplaub tshev offline (.ost) file, koj pom cov lus yuam kev hauv qab no:

Tsis tuaj yeem nthuav daim nplaub tshev. Cov kab ntawv nplaub tshev tsis tuaj yeem qhib. Cov kab mob tsis zoo tuaj yeem raug kuaj hauv cov ntaub ntawv xxxx.ostCov. Tawm tag nrho cov ntawv xa tuaj, thiab tom qab ntawd siv Cov Cuab Yeej Siv Hauv Paus.

Nco ntsoov: Hauv cov lus yuam kev saum toj no, 'xxxx.ostyog lub npe ntawm tus offline ntawv (.ost) cov ntaub ntawv tsim los ntawm Outlook thaum nws ua haujlwm nrog txauv lub thawv offline. Tej zaum koj yuav tsis paub nrog cov ntaub ntawv raws li nws tau tsim implicitly.

3. Koj ntsib heev heev cov khoom tsis sib haum xeeb hauv koj offline ntawv (.ost) cov ntaub ntawv.

4. Koj qhib tsis tau tej yam khoom hauv offline ntawv (.ost) cov ntaub ntawv, Thaum Outlook ua haujlwm offline.

5. Koj tuaj yeem qhib cov folders hauv daim nplaub tshev offline (.ost) cov ntaub ntawv, tab sis tsis tuaj yeem synchronize lawv nrog Exchange server, los yog ntsib ntau yam synchronization yuam kev cov lus qhia nyob rau hauv lub synchronization cav nyob rau hauv lub Cov Khoom Nres nplaub tshev.

Nqe Lus Qhia Tshwj Xeeb:

Muaj 3 yam uas yuav ua rau cov yuam kev no, raws li hauv qab no:

  • cov OST cov ntaub ntawv puas lossis puas, thiab tsis tuaj yeem lees paub los ntawm Microsoft Outlook, yog li Outlook yuav tshaj tawm qhov yuam kev.
  • Ib lossis ntau cov lus nyob hauv OST cov ntaub ntawv tsis zoo thiab cov txheej txheem synchronization tsis tuaj yeem kho lawv.
  • cov OST cov ntaub ntawv yog txuam nrog lub mailbox ntawm Exchange server. Yog tias yog vim li cas, Microsoft Outlook tsis tuaj yeem nkag mus rau lub thawv xa ntawv cuam tshuam lossis start synchronizing xa ntawv nrog cov ntawv offline hauv lub OST file, nws yuav qhia qhov yuam kev. Qee qhov piv txwv zoo tshaj yog:

1. Hauv Outlook, koj tsis tau teeb tus email tus account rau kev nkag mus rau Lub Txauv lub thawv xa ntawv kom raug.

2. Hauv Outlook, koj rho tawm tus email account rau lub thawv ntawv txauv.

3. Nyob rau hauv lub Exchange server, lub Exchange mailbox, los yog tus email account rau Exchange mailbox yog neeg xiam los yog deleted.

4. Muaj teeb meem kev sib txuas lus ntawm Outlook thiab Exchange server.

5. Koj tsis muaj Exchange email li. Thiab koj tus email account yog raws li POP3, IMAP, HTTP lossis mail servers uas tsis yog Exchange servers. Tab sis koj teem koj tus email account li Exchange-raws li yuam kev.

tshuaj:

Yog tias nws yog ib lossis ob peb cov lus yuam kev uas ua rau muaj qhov yuam kev, qee zaum koj tuaj yeem tshem tawm cov lus no los daws qhov yuam kev. Tsis tas li ntawd, Microsoft muab cov OST Cov cuab yeej ncaj ncees kuaj ntsuas uas tuaj yeem kho qee cov teeb meem me synchronization zoo li. Txawm li cas los xij, rau most cov xwm txheej, kev daws teeb meem zoo tshaj plaws los tiv thaiv cov ntaub ntawv poob thiab cov yuam kev ntxiv yog siv DataNumen Exchange Recovery, raws li hauv qab no:

  1. Kaw Microsoft Outlook thiab lwm daim ntawv thov uas yuav nkag tau rau hauv OST ntawv.
  2. nrhiav cov OST cov ntaub ntawv uas muaj teeb meem. Koj tuaj yeem txiav txim siab thaj chaw cov ntaub ntawv raws li cov cuab yeej tshwm hauv Outlook. Los yog siv lub Nrhiav muaj nuj nqi hauv Windows nrhiav rau lub OST ntaub ntawv. Los yog nrhiav hauv predefined qhov chaw rau cov ntaub ntawv
  3. Rov qab cov ntaub ntawv offline hauv lub OST ntawv. lub Exchange OST cov ntaub ntawv muaj cov ntaub ntawv offline, suav nrog cov ntawv xa ntawv thiab tag nrho lwm yam khoom, hauv koj lub npov pauv, uas yog qhov tseem ceeb rau koj. Txhawm rau rov qab thiab khaws cov ntaub ntawv no, koj yuav tsum siv DataNumen Exchange Recovery mus luam theej duab cov OST cov ntaub ntawv, rov qab tau cov ntaub ntawv hauv nws, thiab txuag lawv mus rau qhov tsis raug yuam kev - Outlook PST kom koj tuaj yeem nkag mus rau tag nrho cov lus thiab khoom nrog Outlook yooj yim thiab nraaj.
  4. Thaub qab qhov qub OST cov ntaub ntawv, rau kev nyab xeeb.
  5. Rename los yog tshem tus thawj OST ntawv.
  6. Kho qhov yuam kev.
    1. Yog tias koj qhov Exchange mailbox tseem siv tau, xyuas kom meej tias email chaw nyob hauv Outlook yog lawm, thiab Outlook tuaj yeem txuas rau koj lub Exchange server kom raug. Tom qab ntawd koj tuaj yeem start Outlook thiab xa / tau txais koj cov emails ntawm Exchange mailbox, uas yuav pib tsim ib qho tshiab OST cov ntaub ntawv thiab synchronize nws cov ntaub ntawv nrog lub Exchange mailbox. Yog tias txoj kev no tsis ua haujlwm, thov ua raws li cov lus qhia hauv (ii).
    2. Yog tias cov lus qhia hauv (i) tsis ua haujlwm, ces koj qhov kev xa ntawv tam sim no tsis raug, koj yuav tsum rov tsim ib qhov profile. Tom qab ntawd rov synchronize koj lub mailbox.
    3. Yog tias koj lub thawv xa ntawv pauv tsis muaj nyob lawm, lossis koj tsis muaj lub thawv xa ntawv pauv txhua, koj tuaj yeem qhib PST cov ntaub ntawv tsim tawm hauv Kauj Ruam 3 ncaj qha thiab hla Kauj Ruam 7.
  7. Ntshuam cov ntaub ntawv rov qab ua tiav hauv kauj ruam 3. Tom qab koj OST cov teeb meem ua cov ntawv daws teeb meem, khaws qhov tshiab OST cov ntaub ntawv rau lub mailbox qhib, thiab ces qhib cov ntaub ntawv PST generated nyob rau hauv kauj ruam 3 nrog Outlook. Raws li nws muaj tag nrho cov recovered ntaub ntawv nyob rau hauv koj tus thawj OST cov ntaub ntawv, koj tuaj yeem luam cov khoom xav tau rau koj qhov tshiab OST ua ntaub ntawv raws li xav tau.

References:

  1. https://support.microsoft.com/en-us/office/introduction-to-outlook-data-files-pst-and-ost-222eaf92-a995-45d9-bde2-f331f60e2790
  2. https://learn.microsoft.com/en-us/exchange/troubleshoot/client-connectivity/ost-sync-issues