Ke hoʻohana nei ʻoe i nā moʻokāki Exchange, Nā moʻokāki IMAP, a me nā moʻokāki Microsoft 365 i loko Outlook, hoʻonohonoho ʻia kāu ʻikepili āpau a mālama ʻia i kahi waihona hoʻopahemo (.ost) waihona. I kēlā me kēia manawa, hiki iā ʻoe ke hālāwai me nā hewa like ʻole i ka OST waihona. Eia mākou e papa inoa i kekahi mau hōʻailona.
symptoms:
1. I ka manawa starma Microsoft Outlook, loaʻa iā ʻoe kēia memo hewa:
ʻAʻole hiki ke wehe i kāu mau waihona leka uila. ʻO ka faila xxxx.ost ʻaʻole ia he waihona waihona hoʻopahemo.
2. I ka hoʻohana ʻana iā Microsoft Outlook e wehe a hoʻonohonoho i kahi waihona waho waho (.ost) file, ʻike ʻoe i kēia memo hewa:
ʻAʻole hiki ke hoʻonui i ka waihona. ʻAʻole hiki ke wehe ʻia ka pūʻulu waihona. Ua ʻike ʻia paha nā hewa ma ka faila xxxx.ost. E haʻalele i nā polokalamu leka uila a pau, a laila e hoʻohana i ka Inbox Repair Tool.
'Ōlelo Aʻo: Ma nā memo hewa i luna, 'xxxx.ost' ka inoa o ka waihona hoʻopahemo (.ost) waihona hana ʻia e Outlook ke hana ʻo ia me ka pahu leta Exchange ma waho. ʻAʻole paha ʻoe i kamaʻāina i ka faila no ka mea ua hana ʻia me ka ʻole.
3. Halawai oe nui nā mea paio i kāu waihona hoʻopahemo (.ost) waihona.
4. ʻAʻole hiki iā ʻoe ke wehe i kekahi mau mea i loko waihona hoʻopahemo (.ost) waihona, ke hana nei ʻo Outlook ma waho.
5. Hiki iā ʻoe ke wehe i nā waihona ma ka waihona waho waho (.ost), akā ʻaʻole hiki iā lākou ke hoʻonohonoho pū me ke kikowaena Exchange, a i ʻole e hālāwai me nā memo hewa hoʻonohonoho like ʻole i hōʻike ʻia ma ka log synchronization ma ka Nā mea i holoi ʻia waihona.
Wehewehe pololei:
He 3 kumu e hiki ai keia mau hewa, penei:
- ka OST Ua pōʻino a ʻino paha ka faila, a ʻaʻole hiki ke ʻike ʻia e Microsoft Outlook, no laila e hōʻike ʻo Outlook i ka hewa.
- Hoʻokahi a ʻoi aku paha nā memo ma ka OST Ua pōʻino ka faila a ʻaʻole hiki i ke kaʻina hana synchronization ke hoʻoponopono iā lākou.
- ka OST pili ka waihona me ka pahu leta ma ke kikowaena Exchange. Inā no kekahi kumu, ʻaʻole hiki iā Microsoft Outlook ke komo i ka pahu leta Exchange pili a i ʻole start ka hoʻonohonoho like ʻana i ka pahu leta me nā waihona hoʻopahemo ma ka OST file, e hōʻike i ka hewa. ʻO kekahi mau laʻana maʻamau:
1. Ma Outlook, ʻaʻole ʻoe i hoʻonohonoho i ka moʻokāki leka uila no ke komo pono ʻana i ka pahu leta Exchange.
2. Ma Outlook, holoi ʻoe i ka moʻokāki leka uila no ka pahu leta Exchange.
3. Ma ke kikowaena Exchange, ka pahu leta Exchange, a i ʻole ka mooolelo leka uila no ka pahu leta Exchange ua pio a holoi ʻia.
4. Aia nā pilikia kamaʻilio ma waena o Outlook a me ke kikowaena Exchange.
5. ʻAʻohe āu moʻokāki leka uila Exchange. A hoʻokumu ʻia kāu moʻokāki leka uila ma POP3, IMAP, HTTP a i ʻole nā leka uila ma waho o ke kikowaena Exchange. Akā, ua hoʻonoho ʻoe i kāu moʻokāki leka uila ma ke kuhi hewa.
pāʻoihana:
Inā hoʻokahi a i ʻole mau memo hewa ke kumu o ka hewa, i kekahi manawa hiki iā ʻoe ke holoi wale i kēia mau memo e hoʻoponopono i ka hewa. Eia kekahi, hāʻawi ʻo Microsoft i ka OST Mea paahana Nānā Pono hiki ke hoʻoponopono i kekahi mau hewa hoʻonohonoho liʻiliʻi pū kekahi. Eia naʻe, no ka most nā hihia, ʻo ka hopena maikaʻi loa e pale ai i ka nalowale o ka ʻikepili a me nā hewa hou aʻe ke hoʻohana nei DataNumen Exchange Recovery, e like me lalo:
- E pani iā Microsoft Outlook a me nā noi ʻē aʻe i hiki ke komo i ka OST waiho.
- E huli i ka OST waihona i pilikia. Hiki iā ʻoe ke hoʻoholo i ka wahi waihona ma muli o ka waiwai i hōʻike ʻia ma Outlook. A i ʻole e hoʻohana i ka Search hana ma Windows e huli i ka OST waihona. A i ʻole e huli ma ka nā wahi i koho mua ʻia no ka waihona.
- Hoʻihoʻi hou i ka ʻikepili hoʻopahemo ma ka OST waiho. ʻO ka Exchange OST Aia i loko o kāu pahu leta Exchange kahi mea nui iā ʻoe. No ka hoʻihoʻi a hoʻopakele i kēia mau ʻikepili, pono ʻoe hoʻohana DataNumen Exchange Recovery e nānā i ka OST waihona, hoʻihoʻi i ka ʻikepili i loko, a mālama iā lākou i loko o kahi faila Outlook PST hewa ʻole i hiki iā ʻoe ke komo i nā memo a me nā mea āpau me Outlook me ka maʻalahi a me ka maikaʻi.
- E hoʻopaʻa i ka mea kumu OST AEI, no ka palekana.
- Hoʻololi a wehe paha i ka inoa kumu OST waiho.
- Hoʻoponopono i ka hewa.
- Inā ʻoiaʻiʻo kāu pahu leta Exchange, e hōʻoia i ka pololei o nā hoʻonohonoho moʻokāki leka uila ma Outlook, a hiki iā Outlook ke hoʻopili pololei i kāu kikowaena Exchange. A laila hiki iā ʻoe ke start Outlook a hoʻouna/loaʻa i kāu mau leka uila ma ka pahu leta Exchange, nāna e hana hou i kahi hou OST waihona a hoʻonohonoho i kāna ʻikepili me ka pahu leta Exchange. Inā ʻaʻole pono kēia ʻano hana, e ʻoluʻolu e hahai i nā kuhikuhi ma (ii).
- Inā ʻaʻole hana nā ʻōlelo aʻoaʻo ma (i), a laila hewa kāu ʻōlelo leka uila o kēia manawa, pono ʻoe hana hou i ka moolelo. A laila hoʻonohonoho hou i kāu pahu leta.
- Inā ʻaʻole e noho hou ana kāu pahu leta Exchange, a i ʻole ʻaʻohe āu pahu leta Exchange, hiki iā ʻoe ke wehe pololei i ka faila PST i hana ʻia ma ka ʻanuʻu 3 a lele i ka ʻanuʻu 7.
- Hoʻokomo i ka ʻikepili i hoʻihoʻi ʻia ma ka ʻanuʻu 3. Ma hope o kāu OST Ua hoʻoholo ʻia ka pilikia faila, mālama i ka mea hou OST waihona no ka pahu leta wehe, a laila wehe i ka waihona PST i hana ʻia ma ka ʻanuʻu 3 me Outlook. No ka mea, aia nā ʻikepili i hoʻihoʻi ʻia i kāu kumu OST file, hiki iā ʻoe ke kope i nā mea i makemake ʻia i kāu mea hou OST waihona e like me ka mea e pono ai.