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Frequently Asked Questions

 
 
  1.

What is DataNumen Excel Repair?

   
DataNumen Excel Repair(DEXCELR) (formerly Advanced Excel Repair) is a powerful tool to repair corrupt Excel xls, xlw and xlsx files. It can scan the corrupt files and recover as much of your data as possible, minimizing the loss caused by the file corruption.
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  2.

Which types of Excel files can DataNumen Excel Repair be used with?

   
DataNumen Excel Repair supports to repair xls and xlw files in Excel version 3, 4, 5, 95, 97, 2000, XP, 2003, 2007, 2010, 2013 and 2016 formats.
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  3.

How can I determine whether DEXCELR can repair my Excel file successfully, according to the results generated by the demo version?

   

Please just use the demo version to repair your file normally in the "Repair" tab. If it can be repaired successfully, you will see a message box after the reparation, where you can click the "Show Recovered Workbook" button and see the contents of the recovered workbook.

According to these information, you will know whether DEXCELR has worked successfully on your damaged file. If the repair was successful, then please order the full version to get the fixed file.

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  4.

Why did DataNumen Excel Repair fail to repair my Excel file?

   
Contact our technical support: support@datanumen.com . If possible, please also save the repair log into a file (make sure the "Include System Information" option in the save file dialog is selected) and attach it to your e-mail.
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  5.

How can I order the full version of DataNumen Excel Repair?

   

The demo version will show a preview of the recovered workbook, but will not output the fixed file. To get the fixed file, you need to order the full version. The price for the full version (single license) is $89.95 (USD).

Please click here to order now or get more ordering and payment information. We accept all major credit cards, Maestro (UK), giropay (Germany), iDEAL (Netherlands), Bank/Wire transfer, WebMoney, Purchase orders, PayPal, Checks and Direct Debit.

If your company or institution is interested in licensing DEXCELR for several users, you can save a lot of money by purchasing a volume license.

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  6.

What happens after I send in the order?

   
In general, you can download the full version of DEXCELR immediately after sending the online order form.

If you do not get your full version... or if you've lost it (Hey, it happens! :) ... please email us at sales@datanumen.com . Please include your name, address, email address, and order confirmation number (if you have it).
    We will be happy to help you.
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