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You are here: Portal Home > Knowledgebase > DataNumen Exchange Recovery > When recovering the OST file, I get the error message in the recovery log "Error 6: Cannot create destination PST file. xxxxxxx. If you have Outlook 2000 or earlier versions installed, please make sure it is installed in the Corporate or Workgroup mode. For Outlook 2002 and later versions, please make sure Exchange Server components are not installed on the current computer. You may also refer to the faq in the help document for the detailed information.". How to solve this issue?

When recovering the OST file, I get the error message in the recovery log "Error 6: Cannot create destination PST file. xxxxxxx. If you have Outlook 2000 or earlier versions installed, please make sure it is installed in the Corporate or Workgroup mode. For Outlook 2002 and later versions, please make sure Exchange Server components are not installed on the current computer. You may also refer to the faq in the help document for the detailed information.". How to solve this issue?

This error occurs when the MAPI subsystem on your computer is not installed or configured correctly. Please refer to "error 6" in DataNumen Exchange Recovery help document for more detailed information and solution.

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