If Sent Items folder doesn’t show sender’s information, you will be required to check 3 facets of Outlook view.
Have you ever encountered such a situation that all listed messages in Sent Items folder only show your information instead of specific senders’ information? In this case, your Sent Items folder is not set to “Sent To” view, or it is configured with “From” column rather than “To” column. If it is not because of the two reasons above, it is very likely that Outlook is subject to some uncanny errors.
Follow the operations mentioned below to resolve the problem at a rapid pace.
Switch to “Sent To” View for Sent Items Folder
Actually Outlook has a default view for showing senders. That is “Sent To” view, which can be accessed under “View” tab. Thus at the very outset, we should go to “View” tab and then click “Change View” button. Then from the drop-down list, select “Sent To” option.
After returning to “Sent Items” folder, if you find it doesn’t work, you should turn to the next step, namely resent view.
Outlook developers have considered this kind of problem. Therefore, they create a button for us to make Outlook’s view turn back to the original default settings. That is “Reset View” button. We can find it still under “View” tab, located next to “View Settings”.
This method is simple, but it also brings about some knotty troubles. For example, the other view settings you set before will also return to zero. You will need to create those lost settings again. Hence if you wouldn’t like to reset view, you can add “To” column manually.
Add “To” Column Manually
- To start with switch to “View” tab and click “View Settings” button
- Then in the subsequent dialog of “Advanced View Settings”, you would be required to click “Columns” button.
- Next another new dialog box will pop up. In it, you should select “From” in the right list and click “Remove” button in center. In the left list, you should pick out “To” and click “Add” button in center.
- Later press “Move Up” or “Move Down” button to place “To” between “Attachment” and “Subject”.
- Finally click a series of “OK” to add “To” column in success.
What Can Recover Corrupt PST Files
Provided that the three methods above cannot resolve this problem, you should think about whether some unrecognized errors have occurred to your Outlook. Although it hasn’t hurt your other cherished data, you cannot overlook this glitch. With increasing errors happening, crashes will take place eventually. Therefore, if faced with abrupt crashes, you should utilize third party software, such as DataNumen Outlook Repair, to rescue damaged PST files. It can scan and repair PST files at a rapid pace.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including sql recovery and outlook repair software products. For more information visit www.datanumen.com