Many people are complaining about Outlook crashes. This article will tell you figure out the reasons for crashes and most effective measures to fix it.
Outlook crashes can occur no matter when you select an email, a folder, when you send or receive, or even when you are composing an Outlook item. In brief, you can get tangled in Outlook crashes at any time and without any omens. But do not panic. Taking the following troubleshooting steps can easily rescue you from the painful sufferings.
1. Disable Suspicious Outlook Add-ins in Safe Mode
- First of all, you should start Outlook in safe mode. Go to “Start Menu” and search “outlook.exe /safe”. Press “Enter” key button to launch Outlook under safe mode.
- Then you should take the same operations that trigger crashes before, so as to verify if Outlook can work well in safe mode. If no crashes occur, there are great chances that the Outlook add-ins is to blame.
- Next head to “File” > “Options” > “Add-ins” tab, under which find and click “Go” button.
- In the final dialog, disable all third party add-ins.
2. Reset Outlook Configuration Files
At times, it is Outlook misconfiguration that leads to crashes. Therefore, in this situation, you can reset Outlook configuration files.
- At the beginning, you need to allow Windows to show hidden file and folders. Otherwise, you won’t be able to see configuration files. Go to “Control Panel” > “Appearance” > “Folder Options” > “View” tab, under which you can select “Show Hidden Files and Folders”.
- Then copy the directory “C:\Users\%username%\AppData\Local\Microsoft” to the address bar of Windows Explorer.
- Search “Outcmd.dat”, “Extend.dat” and “Frmcache.dat”.
- After that, rename them, such as “frmcache.old”
- Finally restart Outlook. These files will be recreated automatically.
3. Run Outlook Diagnostics
If crashes persist through the above means, you ought to repair Outlook.
- Go to “Control Panel” > “Uninstall Programs”.
- Click on MS Office application and then press “Change”.
- Eventually select “Repair” and click “Continue”.
4. Recreate Outlook Profile
Corrupted Outlook profile is a considerably malicious factor as well. Hence you can try to fix crashes via rebuilding Outlook profile.
- In “Control Panel”, click “Mail” applet.
- Then click “Show Profiles”.
- Click “Remove” to delete the original profile and “Add” button to recreate it.
- After recreating the profile and setting accounts, you can start Outlook to have a try.
5. Check if Outlook File Reaches Maximum Size Limits
Moreover, you are required to verify if the Outlook file has reached its maximum size limits. Provided that it is oversized, crashes must stem from it. Hence, you can split the large file to several small ones. For detailed information, you can read another article in our blog – “3 Methods to Split a Large Outlook File into Small Ones”.
6. Scan Outlook File by Dint of ScanPST
Apart from oversized file, corrupted PST file can pose Outlook crashes as well. In this case, the foremost method is to use ScanPST, which is a free utility in MS Outlook. You can use it to check the integrity of your Outlook file.
7. Procure a More Dependable Tool
Many people take it for granted that the Inbox Repair Tool must be the most potent and suitable tool to deal with these similar issues. Totally not! ScanPST can only fix small errors. Complicated corruption has been highly beyond its capacity. In this scenario, you need to call in a much more reliable tool such as DataNumen Outlook Repair.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including sql recovery and outlook repair software products. For more information visit www.datanumen.com