IMAP accounts configured in Outlook always stick to its original folder structure, which is greatly different from other kinds of accounts, such as POP3. In this article, we will teach you how to get rid of the default folder structure.
There are multiple IMAP accounts which always work from the Inbox folder. That is to say, all the other mail folders, like Sent Items, Deleted Items, Junk Emails, etc., will be located under the Inbox folder as its subfolders. As you know, other kind of email accounts in Outlook, like POP3, will have the separate mail folders. Their difference will look like the following screenshot:
We usually call the “Inbox” folder as the root folder. In addition, when you create new mail folders, they can only be created directly under the specific root folder. I believe that most of you will be strange to or dislike this kind of structure. Also, it may conflict the default Outlook’s internal folder structure and bring out errors. Actually, to avoid this, you can change its root folder path. Here are the elaborate steps.
Change the Root Folder Path for IMAP Accounts
- At the very outset, you should launch Outlook application.
- Then head to “File” menu and click on “Account Settings” button under “Info” tab. And from the popup drop down list, select “Account Settings” option.
- Subsequently, a new “Account Settings” dialog box will pop up with “Email” tab enabled. You should double click on the target IMAP account to change its settings.
- In the next “Change Account” dialog box, you can locate and click the “More Settings” button.
- After that, another new dialog box of “Internet E-mail Settings” will turn up. You should switch to “Advanced” tab and set the root folder path in “Folders” section.
- If “Inbox” folder is your default root folder, type “Inbox” in the box.
- If you’re using Gmail account via IMAP, the root folder must be “[Gmail]”. In this case, fill in “[Gmail]” instead.
- Later click “OK” > “Next” to finish the account setup. After the process, a new Outlook alert will pop up, which reminds you that Outlook has rebuilt IMAP cached folders.
- You can click “OK” > “Finish” closing all the open dialog boxes.
- After returning to Outlook navigation pane, you will see the changes, shown as the following pictures:
If you are using Gmail Account via IMAP in Outlook and change “[Gmail]” as the root folder path by the step 5 mentioned above, you will see the changes like the image below:
Eliminate Vexing Outlook Errors
It is known that Outlook cannot be immune to errors. Therefore, what we can do is to learn how to deal with them when encountering the errors. If the errors are not involved with the PST files, you can try to fix them by starting in safe mode, repairing the office suite or rebuilding the mail profile. If the errors are related to corrupt PST files, you can take aid of a well-proven repair tool, like DataNumen Outlook Repair. It can repair Outlook PST error like a breeze.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including repair SQL file error and outlook repair software products. For more information visit www.datanumen.com