Many users have complained that their computers are prone to freeze during data backup. Have you ever encountered similar situations? Now, in this article, we will tell users what to do in such cases.
There is no denying that making regular data backups is considerably important in data protection. For example, in case of Outlook corruption, if you have backed up PST files, you can easily recover PST data from backup. Therefore, more and more users have understood the significance of backup. Whereas, in data backup, users may suffer multiple issues, like computer freezing, etc. In general, in such a scenario, computer novices will get panic and don’t know how to deal with it. So, here we will guide you what to do.
1. Exit Not Responding Programs
Without any doubts, firstly, you should exit the programs that are not responding. You can complete it through “Task Manager” in Windows. Right click on the task bar and select “Start Task Manager”. In the popup dialog box, on “Applications” tab, select the specific application and hit “End Task”.
2. Unplug External Devices
Then, you need to remove the backup device from your computer. For instance, if it is an external hard drive, you ought to eject it via “Safe to Remove Hardware” option. If unfortunately, your computer freezes thoroughly and nothing can run as normal, you have no choice but to eject it directly.
3. Reboot Computer
After that, you have to reboot your computer. Generally speaking, you will enter an “Advanced Boot Options” screen. In it, you can choose to boot in safe mode, or roll back to the status of “Last Known Good Configuration”. Here we suggest you to select “Safe Mode with Networking”.
4. Reinstall Backup Software
Subsequently, when you access your computer successfully, you’d be required to check if backup software that you are using is malfunctioning, outdated or not. If it is out-of-date, you ought to upgrade it to the latest version. Or you can re-install it straightly. After reinstallation, you can try data backup again.
5. Remove Virus by Antivirus Tool
In addition, it is very likely that your computer is virus attacked. Therefore, you’d better scan the whole PC via your antivirus software. If it finds any virus-infected files, you should delete them permanently from your PC.
6. Check & Repair Disk
Of course, chances are that your hard drive is corrupt or suffers any troublesome issues. In this scenario, you should check and repair your hard disk. If your PC is running in Windows, you can use CHKDSK. Or on Mac system, your resort is the Disk Utility. After examining both of internal and backup drives, you can attempt backing up again.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including corrupt mdf and outlook repair software products. For more information visit www.datanumen.com