If your Outlook program keeps crashing on startup, you can utilize the following 6 means to solve this issue with ease.
Lately, I encountered a severe problem. Whenever I attempted to start Outlook, immediately it will close automatically, such that I cannot deal with any emails, which is exactly troublesome. However, the following troubleshooting tips help me a lot in resolving this issue.
1. Ensure Your Outlook Has Gotten the Latest Updates
First of all, you need to check whether your Outlook version has gotten the latest updates. Launch Outlook application and go to “File” menu. Then switch to “Help” tab. Next you ought to click “Check for Updates” option. Later you can just follow the instructions. If it checks out that the version is the latest, then you can turn to the other solutions.
2. Reset Outlook to “first run” status
If this crash on startup arises from the faulty configuration of Outlook application, you can attempt to make Outlook back to “first run” status. Close Outlook and go to “Start Menu”. Then enter “Outlook /firstrun” in the search field. Next double click on the program that shows up. Outlook will be set to “first run” status. Finally you can attempt to restart Outlook. If the issue persists, you should think about the other means.
3. Repair Microsoft Office
Apart from the possibility of Outlook misconfiguration, you should be concerned about if some errors occur to Office. Therefore, you should try to repair MS Office. Go to “Control Pane” and select “Uninstall a program” option. In the subsequent screen, select Microsoft Office and click “Change” button. Next in the new popup window, choose “repair” and click “Continue” button to start repair. After repair, try to reboot Outlook. If Outlook still crashes on startup, you should resort to the following approaches.
4. Disable Harmful Add-ins in Outlook
Due to the fact that some third party software on our computer can automatically add plugins to Outlook, Outlook is always at risk of harmful add-ins. Therefore, we should take measures to verify if add-ins is to blame. Start Outlook in safe mod, go to “File” menu and select “Options”. Then switch to “Add-ins” tab and click “Go” button. Next disable one add-in at a time and restart Outlook in normal manner. Repeat this step to find out the black sheep. But if removing any add-ins doesn’t make effects, you have to check the Outlook file’s integrity.
5. Check Outlook File’s Integrity via Scanpst.exe
Outlook comes loaded with a repair tool called Scanpst.exe, which is designed to check and fix Outlook errors. You can search “Scanpst” in explorer to locate this tool. After launching it, press “Browse” button to select the file and “Start” button to repair it.
6. Take Recourse to a More Potent Repair Tool
However, at times the inbox tool will tell you that an unknown error is detected and other failure prompts. Then it is time to fall back on a more powerful repair tool like DataNumen Outlook Repair, which can detect the concrete errors and fix them without any fuss.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including sql recovery and outlook repair software products. For more information visit www.datanumen.com