“The file Outlook.pst is not a personal folders file” error is a common error when you try to access a read-only or corrupt file. This article will look at its causes and relevant resolutions.
If the Outlook data file is in “Read-only” status, if you utilize “Import” the PST file into Outlook, or if the file is seriously corrupted, the error “The file Outlook.pst is not a personal folders file” will occur. On basis of the three distinguishing reasons, you can take corresponding measures as followings.
Method 1: Deselect “Read-only” Option in File Properties
If the PST file is in read-only status, external applications have no permission to access it, such that the error “The file Outlook.pst is not a personal folders file” will possibly occur. Therefore, first of all, if in face of the error, you have to consider whether the file is read-only or not.
At the very outset, you should copy the PST file from external drives to the local. Then locate the PST file in Windows explorer. Right click the file and select “Properties” from the context menu. Next in the popup dialog, under “Attributes” label, deselect the “Read-only” option.
Method 2: Open the PST File via “Open Outlook Data File” Not “Import”
After deselecting the “Read-only” option in file properties, you should attempt to open the PST file. In this process, someone prefers to utilize Import and Export Wizard to open the restored file, which will overwrite the file and increase the risk of the Outlook error. Thus you should utilize “Open Outlook Data File” instead of “Import”.
Just go to “File” menu and turn to “Open” tab. Then you can absolutely see the “Open Outlook Data File” option. Click on it and select the target PST file in the subsequent window. Provided that the error still persists, you have to think about whether the PST file is corrupt or not.
Method 3: Repair the Damaged File via an Outlook Free Utility
Various reasons may lead to PST file corruption, such as oversized file, malicious attacks and sudden power outages, etc. If the PST file is compromised, of course you cannot access the file. Then there are great chances that you will come across the error “The file Outlook.pst is not a personal folders file”. Under this circumstance, you can take aid of a free utility in Outlook, called Scanpst.exe.
Go to the disk where Outlook is installed. And type “Scanpst” in the search field. Then the tool will appear. Double click the program to run it. In the main page, click “Browse” button to select the target PST file. Finally hit “Start” button to repair it.
Method 4: Fall back on Third Party Software
In some situations, the corruption is highly beyond what Scanpst.exe can do. In other words, the inbox repair tool is not adequate to repair greatly damaged PST file. Hence, in this case, you can resort to any reliable third party software, like DataNumen Outlook Repair. It can dig out the maximum Outlook data from the corrupted PST file without any hassles.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including sql recovery and outlook repair software products. For more information visit www.datanumen.com