Many people are puzzled about the issue of missing Mail Favorites. In this article, we will probe into its cause and effect in detail.
As we all know, when we open Outlook, it will stay in “Mail” pane by default. And Outlook conspicuously positions Favorites at the upper left. In addition, it just comprises three folders, namely Inbox, Sent Items and Deleted Items, which are all the most frequently-clicked folders in “Mail”.
Instead of individual account file, more people prefer to check emails in Favorites. Therefore, Favorites become increasingly vital in Outlook. Unfortunately, we discover that it may go missing from time to time. I have ever encountered this situation as well. And I found that at times it would come back by itself. Of course, this idea was just what I thought previously. At present I’ve gotten the true reason for its missing.
Reason for Missing Mail Favorites
On one hand, in most cases, Favorites is not really missing. It is due to our manual mistakes that it’s gone missing. The mistakes involve navigation pane in Outlook. As we can see, there exist four navigation panes, namely Mail, Calendar, Contacts and Tasks. We may ignore the small icons at the bottom. Indeed, the icons are similar to the four panes. It is because we neglect the icons that we cannot notice that we have looked at the wrong navigation pane.
On the other hand, Outlook errors can also happen occasionally. Under this circumstance, some settings may be changed. Do not panic. We can locate Favorites with ease.
Steps of Getting Mail Favorites Back
In the former situation, we could just return to “Mail” pane, in which we must be able to see Favorites. While in the latter situation, we can follow the step below to get it back.
- At first click “View” tab.
- Then In the ribbon of “Layout”, select “Navigation Pane” and click the down arrow.
- Absolutely we can see the option of “Favorites”. Just select it. Make sure it has a checkmark, which means it’s been activated.
After the 3 easy steps, we have succeeded in getting Mail Favorites back.
Consequence of PST Crashes
It is known that no applications can be free from errors. The same problem holds for Outlook. With more and more errors accumulating, Outlook will be faced with inevitable Outlook crashes, also known as PST crashes. The worst consequence is that we may loss all Outlook files, which are stored in PST format. Therefore, we should make it a habit to back up files on a regular basis. Besides, holding a powerful repair tool is also necessary. For instance, we could download DataNumen Outlook Repair for preparation. Once crash occurs, we can take according actions to repair Outlook in good time.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including sql recovery and outlook repair software products. For more information visit www.datanumen.com