iTunes plays a great role in making iPhone data backups. If iTunes fails to back up your iPhone data, you will tend to panic. Therefore, in this article, we will show you 10 solutions to this frustrating case.
As we all know, one of the best ways to avert data loss is to back up your data on a regular basis as data backup is able to simplify data recovery a lot. For instance, if your PST file is corrupt, you can easily recover Outlook data from PST backups. The same holds true for iPhone data. Thus you have to back up your iPhone data periodically.
There are two ways to back up your iPhone. One is via iTunes program. The other one is through iCloud service. However, during backup, there are always various unexpected issues occurring, such as iTunes failure in backup. In the followings, we will teach you 10 solutions to solve this problem.
1. Restart Your Computer and iPhone
Most of time, a simple reboot is capable of fixing this issue. Therefore, you could firstly restart both your computer and your iPhone. After that, try iTunes backup once again. If it fails too, turn to the next step.
2. Try a Different USB Port
At times, it’s the faulty USB port that should be to blame, like incompatibilities or insufficient power supply and so on. In this scenario, you can attempt the other USB ports. If it makes no effect, move on.
3. Use the Apple-supplied USB Cable
Similar to the USB port, if something wrong occurs to the USB cable, such as the cable is not supported by Apple, iTunes will be unable to identify the iPhone, not to mention creating backups. Thereby, you should ensure the USB cable that you use is Apple-supplied.
4. Create a Manual Backup with iTunes
Next you should start a manual data backup via iTunes. You can select the iPhone from the devices menu in iTunes interface and then choose “Start Backup”. At this time, if backup to iTunes doesn’t work as expected, please go to the next solution,
5. Update iTunes to the Latest Version
If the iTunes which you are using is out of date, backup failure can occur as well. Hence, you should continue to check your iTunes version and upgrade it to the latest version.
6. Make Sure Your iPhone Trusts Your Computer
There is a chance that your iPhone is configured with high security level, thus it doesn’t trust in your computer. So, you should change this setting. Just unlock the device and tap Trust.
7. Check Your Security Software
Aside from the security setting mentioned above, security software also makes some effects. Hence, you should check the security software, including updating, configuring, disabling and uninstalling it.
8. Rename Old iTunes Backups
It is very likely that the old backup file is the culprit. For instance, the old backup name is conflicted with the new backup. Thus, iTunes fails. In this case, you could rename the old back file. To find the old backups on Mac system, just browse to “\Library\ApplicationSupport\MobileSync\Backup\”
9. Delete Old iTunes Backups
Provided that you can’t rename or renaming is helpless, it’s suggested to directly delete the old iTunes backup. Access iTunes and choose “Preferences”, locate the source iPhone and choose “Delete Backup”.
10. Back up Your iPhone via Other Tools
Assuming all the solutions above cannot solve the problem, why don’t you resort to the other backup tools. For example, you can abandon iTunes and select iCloud, which is also well-versed in iPhone backups.
Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including mdf recovery and outlook repair software products. For more information visit www.datanumen.com