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Frequently Asked Questions

 
   
  1.

What is DataNumen Access Repair?

   
DataNumen Access Repair (DACCR) (formerly Advanced Access Repair) is a powerful Access recovery tool. It uses advanced technologies to scan the corrupt or damaged Microsoft Access databases (.mdb and .accdb files) and recover as much of your data as possible, minimizing the loss caused by the file corruption.
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  2.

Which versions of Microsoft Access databases can DataNumen Access Repair be used with?

   
DataNumen Access Repair supports to repair Microsoft Access 95 to 2016 databases.
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  3.

How can I determine whether DACCR can repair my Microsoft Access databases successfully, according to the results generated by the demo version?

   
Please just use the demo version to repair your database file normally in the "Repair" tab. If it can be repaired successfully, you will see a message box after the reparation, where you can click the "Show Recovered Objects " button and see a preview of the recovered tables and other objects in the Access database.

According to this information, you will know whether DACCR has worked successfully on your damaged file. If the repair was successful, then please order the full version to get the actually repaired file.

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  4.

Why did DataNumen Access Repair fail to repair my Microsoft Access databases?

   
Contact with our technical support: support@datanumen.com. If possible, please also save the repair log into a file (make sure the "Include System Information" option in the save file dialog is selected) and attach it to your e-mail.
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  5.

How can I order the full version of DataNumen Access Repair?

   

The demo version will show a preview of the recovered tables and other objects in the database, but will not output the fixed file. To get the file, you need to order the full version. The price for the full version (single license) is $199.95 (USD).

Please click here to order now or get more ordering and payment information. We accept all major credit cards, Maestro (UK), giropay (Germany), iDEAL (Netherlands), Bank/Wire transfer, WebMoney, Purchase orders, PayPal, Checks and Direct Debit.

If your company or institution is interested in licensing DACCR for several users, you can save a lot of money by purchasing a volume license.

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  6.

What happens after I send in the order?

   
In general, you can download the full version of DACCR immediately after sending the online order form.

If you do not get your full version... or if you've lost it (Hey, it happens! :) ... please email us at sales@datanumen.com. Please include your name, address, email address, and order confirmation number (if you have it).

    We will be happy to help you.
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